Virtual Private Network, Before you begin | Avaya 1140E specs

Virtual Private Network

Virtual Private Network

A Virtual Private Network (VPN) is a network that uses a public network infrastructure, such as the Internet, to provide you with secure access to the private network of your organization.

The IP Deskphone VPN feature allows you to connect to your organization’s private network from a public or remote network. For example, you can use your home public Internet connection to connect to your organization’s private network.

This chapter describes the procedure to upgrade the software of your IP Deskphone (if required) and configure the VPN on your IP Deskphone. An installation wizard helps you perform the necessary steps.

Note: The Avaya Phone VPN Configuration Wizard uses the default language of the operating system of your PC. If the language is not supported by the wizard, the default wizard language is English.

Your system administrator provides you with all the necessary files you require to configure your IP Deskphone for VPN, and helps you to resolve any errors that occur during configuration.

Before you begin

Before you upgrade the IP Deskphone software and configure VPN on your IP Deskphone, complete the following checklist.

•Ensure that your PC is using one of the following operating systems:

—Windows XP

—Windows Vista

—Macintosh OS

•Ensure that you received a copy of the provisioning files from your network administrator. The following files should be included:

—Avaya Phone VPN Configuration Wizard.jar

—provisioning files (for example: system.prv)

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Avaya 1140E manual Virtual Private Network, Before you begin

Contents

Avaya 1140E IP Deskphone User Guide Date October Downloading documents Contact Avaya Support Revision history Revision history Revision history Revision history Contents Virtual Private Network Making a call Incoming calls Working without interruption Accessing External Server Applications 233 Contents Customer Service NavigationGetting technical documentation Getting Help from the Avaya Web site Customer Service Basic features About Avaya 1140E IP Deskphone About the Avaya 1140E IP Deskphone Supports the WML Browser see WML Browser support on Telephone controls Context-sensitive soft keys are located Fwd More About the Avaya 1140E IP Deskphone About the Avaya 1140E IP Deskphone About the Avaya 1140E IP Deskphone About the Avaya 1140E IP Deskphone About the Avaya 1140E IP Deskphone About the Avaya 1140E IP Deskphone Telephone display License Notification Call features and Flexible Feature Codes Audio and text message broadcast WML Browser support WML softkey display Condition Soft key Condition Soft key Condition Soft key Security features Using encrypted callingManaging your Station Control Password Scpw To change your Scpw Highlight New Password To turn Password Protection on or off Enable Password Protection Disable Password ProtectionMode Entering text using the IP Deskphone dial pad Entering and editing textApplication text entry Entering text using the USB keyboard Editing text using the soft keysUSB keyboard function keys during IP Deskphone calls To edit text with the soft keys Editing soft key description Connecting the components Avaya 1140E IP Deskphone connections Connecting the components of the phone Before you begin Release the Avaya 1140E IP Deskphone from the stand Remove the stand cover Connecting the components Cable routing tracks and mounting holes Replacing your narrowband handset with a wideband handset Replacing your narrowband headset with a wideband headset Connecting the components Virtual Private Network Connecting your IP Deskphone IP Deskphone connected to the modem QoS configuration recommendations Installing and configuring VPN To install and configure VPN Virtual Private Network Equipment Setup and VPN window Locate Data Files window MuteMute Prepare Phone for Configuration Try again window Prepare Phone for Configuration window Virtual Private Network Virtual Private Network Virtual Private Network Autodiscover Phone window Autodiscover Phone more than one phone was discovered window Configure phone window When Phone configuration complete is displayed, click Next Confirmation & Finish window Key Generates O M N O Configuring Telephone Options Telephone Options menu Using the Telephone Options menu To use the Telephone Options menu Adjusting the volume To adjust the volumeTelephone Options menu Adjusting the display screen contrast To adjust the display screen contrast Selecting a languageLanguage… Selecting date and time format To select a languageTo select a date and time format Accessing display diagnostics To use Display diagnosticsChoosing a local dialpad tone Viewing IP Deskphone information To choose a local dialpad tone Diagnostics To view diagnostic informationTo view IP Deskphone information Configuring call log options Configuring the Callers List logTo log only unanswered calls Configuring New Call Indication To configure New Call Indication Configuring Preferred Name Match To configure Preferred Name MatchNew call indication off New call indication on Preferred name match on Preferred name match off Configuring Area Code Setup To configure default area codes maximum of three To edit area code display Choosing a ring type To select a ring type Enabling or disabling Call Timer Enabling OnHook Default PathTo enable or disable Call Timer To enable OnHook Default Path Changing feature key labels To rename the labels To restore the default labels Configuring the name display format To configure name display format Configuring Live Dialpad To configure Live DialpadFirst name, last name Last name, first name Configuring Caller ID display order Configuring Normal mode indicationNumber, name default Name, number Off Configuring Local Menu options Navigation key functions in menus Part 1Enter key Navigation key functions in Edit mode Part 1 Navigation key functions in menus Part 2Navigation key functions in dialog boxes Changing 1. Display Settings Navigation key functions in Edit mode Part 2Display Settings Preferences submenu To adjust Contrast or Sleep settings Changing 2. LanguageContrast Sleep Changing 3. Headsets Headset ConfigurationLanguage To select the language used in local menus Enabling HID Commands Selecting Active Headset DeviceTo select the active headset device To enable HID Commands Select the Enable HID Commands checkboxEnabling USB Headset To enable USB headset Configuring Local Menu options Limitations and Advisories Avaya Mobile Headset Adapter properties Configuring 4. Bluetooth Avaya Mobile Headset Adaptor elements and functions To pair a wireless headset with your phone 102 103 104 105 106 107 Dual Pairing Headsets Interaction with wired headsets To switch between a wired headset and a wireless headset To unpair a wireless headset 111 Local Diagnostics submenu Network Diagnostic ToolsIP Set Information Ethernet Statistics IP Network Statistics USB DevicesAdvanced Diag Tools License Information Network Configuration menu Select Network ConfigurationCertificate Information Dhcp Information To configure the WML Browser Lock Menu Using Off-hook dialing Making a call Using On-hook dialing Using handsfree dialing Headset keyTo discontinue a handsfree call To mute a handsfree call To switch from handsfree to handset mode To switch from handset mode to handsfree modeTo use a headset To release a call Using the Directory applications Making a call using the Corporate DirectoryTo switch from handsfree to headset To search for a specific number Making a call using the Personal Directory To scroll to a specific number Making a call using the Callers List To make a call using the Personal DirectoryTo make a call using the Callers List Callers List Using Predial Making a call using the Redial ListTo make a call using the Redial List To use Predial Using AutoDial To edit a Predial numberTo store an AutoDial number To display an AutoDial number To use AutoDial Using Ring Again To call a Ring Again party when you receive notificationTo activate Ring Again Enter the Ring Again Activate FFC Using Last Number Redial Using Speed CallTo deactivate Ring Again before notification Press the Ring Again Deactivate FFC To store a Speed Call number Press the Speed Call Controller softTo make a Speed Call Using System Speed Call Using HotLineUsing intercom calling To make an intercom call Answering a call To answer a call While on an active call Placing a call on holdTo place a call on hold To retrieve a call on hold Transferring a call To transfer a call to a third partyDirectory , Redial List , or Callers List Using Timed Reminder Recall To use Timed Reminder Recall Using Attendant Recall Using Call ParkTo contact the attendant while on a call System Park DN is enabled to To park a call using the Spre code or FFCTo park a call on the System Park DN or your own DN To retrieve a parked call Recording a Calling Party Number Displaying incoming callsTo record a caller number for accounting purposes Tracing a malicious call To use Call Trace while on a callTo use Call Trace without a Call Trace key Using Automatic Answerback Using Call PickupIncoming calls Press the Automatic Answerback key Enter the Pickup Ringing Number FFC To answer an incoming call in another call pickup groupEnter the Pickup Directory Number FFC Using Call Waiting To answer an incoming call while on another callTo return to the first IP Deskphone call If you do not have a Call Waiting key Using Call Forward While away from your deskTo forward your calls or change the forward number Using Internal Call Forward Press the Internal Call Forward keyInternal Call Forward Activate FFC Using Remote Call Forward To deactivate Internal Call ForwardInternal Call Forward Deactivate FFC To activate Remote Call Forward To deactivate Remote Call Forward Securing your IP Deskphone To lock your IP Deskphone To unlock your IP Deskphone Using the Call Join feature Setting up a conference callTalking with more than one person To set up a conference call Corporate Directory or PersonalDirectory , Redial List , and Callers List Using Conferee Selectable Display To view active conferees Using Group Call To disconnect a confereeTo call group members Group Call FFC To answer a group call To end a group call Using Make Set Busy Working without interruptionCall Deflect To activate Make Set Busy Deflect feature key Additional call features Using AutoDial Transfer Using the Buzz signal Using Call Page Connect to make an announcementTo buzz the IP Deskphone linked to your IP Deskphone To connect to Call Using Centrex/Exchange Line Switchhook Flash To use Centrex/Exchange Line Switchhook Flash Charging a call or charging a forced call Dial the Call Detail Recording FFCTo charge a call in progress To charge a call to an account when you transfer a call Transfer soft key Using Enhanced Override To use Enhanced Override Using Forced Camp-on feature To use Forced Camp-on Overriding a busy signal To override a busy signalAnswering a call camped-on to your extension Using Privacy Release Using RadioTo use Privacy Release in an established state To use Automatic Preselection Meet-me To use Automatic Post-selection Dial the Radio Paging Access FFC. The ringback tone sounds To answer a Radio Using Voice Call To make a voice callTo respond to a voice call Additional phone features Using the Personal DirectoryTo add an entry To edit an entry To delete an entry To search for an entry Using the Callers List To dial an entry Using the Redial List To delete the entire Callers List To delete the entire Redial List Using Virtual Office Virtual Office connection availability Logging in to Virtual Office Virtual soft key Using Virtual Office on your Remote IP Deskphone Logged in to an Avaya 1140E IP Deskphone 183 Using Virtual Office on your Office IP Deskphone Office phone displays the message Logged Out Logging out of Virtual Office Emergency calls on your Remote IP DeskphoneAutomatic log out from Virtual Office Troubleshooting Virtual Office Troubleshooting Virtual Office Part 1 Troubleshooting Virtual Office Part 2 Using Media Gateway 1000B Troubleshooting Virtual Office Part 3Normal Mode Local Mode Using Test Local Mode Using Resume Normal Mode Troubleshooting MG 1000B Troubleshooting MG 1000B Using Hospitality features Configuring Automatic Wake-UpTo enter the time for an Automatic Wake-Up call Dial the Automatic Wake-Up Request FFC To cancel an Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFCTo verify the time for the Automatic Wake-Up call Dial the Automatic Wake-Up Verify FFC Activating Message Registration To read metersPress the Message Registration key To change a meter Using Maid Identification To reset a meter to zeroTo enter cleaning status Displaying Room Status To display the status of a room Changing the status of a room 197 Accessing External Server Applications Using Record On Demand key Using Save key Press the Save key to save the conversation Flexible Feature Codes FFCs Flexible Feature Codes Flexible Feature Codes FFCs 202 Feature operation Quick Reference Card 204 Services and Telephone Options menus Quick Reference Card 206 Regulatory and safety information EMC compliance Part 1 Jurisdiction Standard Description Safety compliance EMC compliance Part 2 Other DenAn regulatory notice for Japan Regulatory and safety information 212 Third party terms Public Domain Notice GNU 215 216 217 218 219 220 OpenSSL 222 223 Zlib Curl Copyright and Permission Notice Libpng 227 Kernrandom ConvertUTF Wchar functions Libjpeg 232 Terms you should know Information display 235 236 237 Terms you should know 238 Index 240 Function keys Index 242