About the Avaya 1140E IP Deskphone | Avaya instruction

About the Avaya 1140E IP Deskphone

Press the Services key and use the navigation keys to access the following

(Services) items:

•Telephone Options:

—Volume adjustment

—Contrast adjustment

—Language

—Date/Time

—Display diagnostics

—Local Dialpad Tone

—Set Info

—Diagnostics

—Call Log Options

—Ring type

—Call Timer

—On hook default path

—Change Feature Key Label

—Name Display Format

—Live Dialpad

—Caller ID display order

—Normal mode indication

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Avaya manual About the Avaya 1140E IP Deskphone

Contents

Avaya 1140E IP Deskphone User Guide Date October Downloading documents Contact Avaya Support Revision history Revision history Revision history Revision history Contents Virtual Private Network Making a call Incoming calls Working without interruption Accessing External Server Applications 233 Contents Getting technical documentation Customer ServiceNavigation Getting Help from the Avaya Web site Customer Service Basic features About Avaya 1140E IP Deskphone About the Avaya 1140E IP Deskphone Supports the WML Browser see WML Browser support on Telephone controls Context-sensitive soft keys are located Fwd More About the Avaya 1140E IP Deskphone About the Avaya 1140E IP Deskphone About the Avaya 1140E IP Deskphone About the Avaya 1140E IP Deskphone About the Avaya 1140E IP Deskphone About the Avaya 1140E IP Deskphone Telephone display License Notification Call features and Flexible Feature Codes Audio and text message broadcast WML Browser support WML softkey display Condition Soft key Condition Soft key Condition Soft key Managing your Station Control Password Scpw Security featuresUsing encrypted calling To change your Scpw Highlight New Password To turn Password Protection on or off Mode Enable Password ProtectionDisable Password Protection Application text entry Entering text using the IP Deskphone dial padEntering and editing text USB keyboard function keys during IP Deskphone calls Entering text using the USB keyboardEditing text using the soft keys To edit text with the soft keys Editing soft key description Connecting the components Avaya 1140E IP Deskphone connections Connecting the components of the phone Before you begin Release the Avaya 1140E IP Deskphone from the stand Remove the stand cover Connecting the components Cable routing tracks and mounting holes Replacing your narrowband handset with a wideband handset Replacing your narrowband headset with a wideband headset Connecting the components Virtual Private Network Connecting your IP Deskphone IP Deskphone connected to the modem QoS configuration recommendations Installing and configuring VPN To install and configure VPN Virtual Private Network Equipment Setup and VPN window Locate Data Files window MuteMute Prepare Phone for Configuration Try again window Prepare Phone for Configuration window Virtual Private Network Virtual Private Network Virtual Private Network Autodiscover Phone window Autodiscover Phone more than one phone was discovered window Configure phone window When Phone configuration complete is displayed, click Next Confirmation & Finish window Key Generates O M N O Configuring Telephone Options Telephone Options menu Using the Telephone Options menu To use the Telephone Options menu Telephone Options menu Adjusting the volumeTo adjust the volume Adjusting the display screen contrast Language… To adjust the display screen contrastSelecting a language To select a date and time format Selecting date and time formatTo select a language Choosing a local dialpad tone Accessing display diagnosticsTo use Display diagnostics Viewing IP Deskphone information To choose a local dialpad tone To view IP Deskphone information DiagnosticsTo view diagnostic information To log only unanswered calls Configuring call log optionsConfiguring the Callers List log Configuring New Call Indication To configure New Call Indication New call indication off New call indication on Configuring Preferred Name MatchTo configure Preferred Name Match Preferred name match on Preferred name match off Configuring Area Code Setup To configure default area codes maximum of three To edit area code display Choosing a ring type To select a ring type To enable or disable Call Timer Enabling or disabling Call TimerEnabling OnHook Default Path To enable OnHook Default Path Changing feature key labels To rename the labels To restore the default labels Configuring the name display format To configure name display format First name, last name Last name, first name Configuring Live DialpadTo configure Live Dialpad Number, name default Name, number Configuring Caller ID display orderConfiguring Normal mode indication Off Enter key Configuring Local Menu optionsNavigation key functions in menus Part 1 Navigation key functions in dialog boxes Navigation key functions in Edit mode Part 1Navigation key functions in menus Part 2 Display Settings Changing 1. Display SettingsNavigation key functions in Edit mode Part 2 Preferences submenu Contrast Sleep To adjust Contrast or Sleep settingsChanging 2. Language Language Changing 3. HeadsetsHeadset Configuration To select the language used in local menus To select the active headset device Enabling HID CommandsSelecting Active Headset Device Enabling USB Headset To enable HID CommandsSelect the Enable HID Commands checkbox To enable USB headset Configuring Local Menu options Limitations and Advisories Avaya Mobile Headset Adapter properties Configuring 4. Bluetooth Avaya Mobile Headset Adaptor elements and functions To pair a wireless headset with your phone 102 103 104 105 106 107 Dual Pairing Headsets Interaction with wired headsets To switch between a wired headset and a wireless headset To unpair a wireless headset 111 IP Set Information Local Diagnostics submenuNetwork Diagnostic Tools Ethernet Statistics Advanced Diag Tools IP Network StatisticsUSB Devices License Information Certificate Information Network Configuration menuSelect Network Configuration Dhcp Information To configure the WML Browser Lock Menu Using Off-hook dialing Making a call Using On-hook dialing To discontinue a handsfree call Using handsfree dialingHeadset key To mute a handsfree call To use a headset To switch from handsfree to handset modeTo switch from handset mode to handsfree mode To release a call To switch from handsfree to headset Using the Directory applicationsMaking a call using the Corporate Directory To search for a specific number Making a call using the Personal Directory To scroll to a specific number To make a call using the Callers List Making a call using the Callers ListTo make a call using the Personal Directory Callers List To make a call using the Redial List Using PredialMaking a call using the Redial List To use Predial To store an AutoDial number Using AutoDialTo edit a Predial number To display an AutoDial number To use AutoDial To activate Ring Again Using Ring AgainTo call a Ring Again party when you receive notification Enter the Ring Again Activate FFC To deactivate Ring Again before notification Using Last Number RedialUsing Speed Call Press the Ring Again Deactivate FFC To make a Speed Call To store a Speed Call numberPress the Speed Call Controller soft Using intercom calling Using System Speed CallUsing HotLine To make an intercom call Answering a call To answer a call To place a call on hold While on an active callPlacing a call on hold To retrieve a call on hold Directory , Redial List , or Callers List Transferring a callTo transfer a call to a third party Using Timed Reminder Recall To use Timed Reminder Recall To contact the attendant while on a call Using Attendant RecallUsing Call Park To park a call on the System Park DN or your own DN System Park DN is enabled toTo park a call using the Spre code or FFC To retrieve a parked call To record a caller number for accounting purposes Recording a Calling Party NumberDisplaying incoming calls To use Call Trace without a Call Trace key Tracing a malicious callTo use Call Trace while on a call Incoming calls Using Automatic AnswerbackUsing Call Pickup Press the Automatic Answerback key Enter the Pickup Directory Number FFC Enter the Pickup Ringing Number FFCTo answer an incoming call in another call pickup group To return to the first IP Deskphone call Using Call WaitingTo answer an incoming call while on another call If you do not have a Call Waiting key To forward your calls or change the forward number Using Call ForwardWhile away from your desk Internal Call Forward Activate FFC Using Internal Call ForwardPress the Internal Call Forward key Internal Call Forward Deactivate FFC Using Remote Call ForwardTo deactivate Internal Call Forward To activate Remote Call Forward To deactivate Remote Call Forward Securing your IP Deskphone To lock your IP Deskphone To unlock your IP Deskphone Talking with more than one person Using the Call Join featureSetting up a conference call Directory , Redial List , and Callers List To set up a conference callCorporate Directory or Personal Using Conferee Selectable Display To view active conferees To call group members Using Group CallTo disconnect a conferee Group Call FFC To answer a group call To end a group call Call Deflect Using Make Set BusyWorking without interruption To activate Make Set Busy Deflect feature key Additional call features Using AutoDial Transfer To buzz the IP Deskphone linked to your IP Deskphone Using the Buzz signalUsing Call Page Connect to make an announcement To connect to Call Using Centrex/Exchange Line Switchhook Flash To use Centrex/Exchange Line Switchhook Flash To charge a call in progress Charging a call or charging a forced callDial the Call Detail Recording FFC To charge a call to an account when you transfer a call Transfer soft key Using Enhanced Override To use Enhanced Override Using Forced Camp-on feature To use Forced Camp-on Answering a call camped-on to your extension Overriding a busy signalTo override a busy signal To use Privacy Release in an established state Using Privacy ReleaseUsing Radio To use Automatic Preselection Meet-me To use Automatic Post-selection Dial the Radio Paging Access FFC. The ringback tone sounds To answer a Radio To respond to a voice call Using Voice CallTo make a voice call To add an entry Additional phone featuresUsing the Personal Directory To edit an entry To delete an entry To search for an entry Using the Callers List To dial an entry Using the Redial List To delete the entire Callers List To delete the entire Redial List Using Virtual Office Virtual Office connection availability Logging in to Virtual Office Virtual soft key Using Virtual Office on your Remote IP Deskphone Logged in to an Avaya 1140E IP Deskphone 183 Using Virtual Office on your Office IP Deskphone Office phone displays the message Logged Out Automatic log out from Virtual Office Logging out of Virtual OfficeEmergency calls on your Remote IP Deskphone Troubleshooting Virtual Office Troubleshooting Virtual Office Part 1 Troubleshooting Virtual Office Part 2 Normal Mode Using Media Gateway 1000BTroubleshooting Virtual Office Part 3 Local Mode Using Test Local Mode Using Resume Normal Mode Troubleshooting MG 1000B Troubleshooting MG 1000B To enter the time for an Automatic Wake-Up call Using Hospitality featuresConfiguring Automatic Wake-Up Dial the Automatic Wake-Up Request FFC To verify the time for the Automatic Wake-Up call To cancel an Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC Dial the Automatic Wake-Up Verify FFC Press the Message Registration key Activating Message RegistrationTo read meters To change a meter To enter cleaning status Using Maid IdentificationTo reset a meter to zero Displaying Room Status To display the status of a room Changing the status of a room 197 Accessing External Server Applications Using Record On Demand key Using Save key Press the Save key to save the conversation Flexible Feature Codes FFCs Flexible Feature Codes Flexible Feature Codes FFCs 202 Feature operation Quick Reference Card 204 Services and Telephone Options menus Quick Reference Card 206 Regulatory and safety information EMC compliance Part 1 Jurisdiction Standard Description Safety compliance EMC compliance Part 2 Other DenAn regulatory notice for Japan Regulatory and safety information 212 Third party terms Public Domain Notice GNU 215 216 217 218 219 220 OpenSSL 222 223 Zlib Curl Copyright and Permission Notice Libpng 227 Kernrandom ConvertUTF Wchar functions Libjpeg 232 Terms you should know Information display 235 236 237 Terms you should know 238 Index 240 Function keys Index 242