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| Additional phone features | ||
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| |
Table 10: Troubleshooting Virtual Office (Part 2 of 3) | |||||
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Displayed |
| Probable Cause |
| Actions |
|
Message |
|
|
| ||
|
|
|
|
| |
|
|
|
|
|
|
Locked from |
| Three failed attempts to |
| Wait one hour for the |
|
Login |
| enter the correct |
| lock to clear |
|
|
| Station Control |
| automatically, or notify |
|
|
| Password. |
| system administrator to |
|
|
|
|
| clear lock. |
|
|
|
|
|
|
|
Permission |
| Remote IP Deskphone |
| Notify system |
|
Denied (1) |
| has no Station Control |
| administrator. |
|
|
| Password. |
|
|
|
|
|
|
|
|
|
Permission |
| Incorrect User ID |
| Enter correct User ID. |
|
Denied (3) |
| entered. |
|
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|
|
|
|
|
|
| Remote IP Deskphone |
| Notify system |
|
|
| has no Station Control |
| administrator. |
|
|
| Password. |
|
|
|
|
|
|
|
|
|
Permission |
| Incorrect User ID |
| Enter correct User ID. |
|
Denied (4) |
| entered. |
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|
|
| Attempt to log in to a |
| Go to an Avaya 1120E |
|
|
| remote Avaya 1120E |
| IP Deskphone or Avaya |
|
|
| IP Deskphone or |
| 2050 IP Softphone and |
|
|
| Avaya 2050 |
| try again, or consult |
|
|
| IP Softphone from an |
| your local system |
|
|
| Avaya 1140E IP Deskp |
| administrator. |
|
|
| hone (some restrictions |
|
|
|
|
| apply). |
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|
|
Permission |
| Incorrect User ID |
| Enter correct User ID. |
|
Denied (6) |
| entered. |
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|
|
| Incorrect Station |
| Select Retry, and try |
|
|
| Control Password |
| again with the correct |
|
|
| entered. |
| Station Control |
|
|
|
|
| Password. |
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