Troubleshooting, Where to GET Help | Proxima ASA 4100/4200 specs

Chapter 6

Troubleshooting

WHERE TO GET HELP

If you need help:

1Check the Troubleshooting Chart.

2Call your dealer’s technical support line and explain your problem.

3Call Proxima at:

USA. and Canada:

(619)457-5500

(619)457-8542 (Fax)

Outside USA and Canada:

(619)457-5500

(619)622-0173 (Fax)

Europe:

+31 -43-358 5200

+31-43-358 5201 (Fax)

Internet (World Wide Web)

http:\\www.prxm.com (Click on Customer Service)

Troubleshooting 6-1

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Proxima ASA 4100/4200 manual Troubleshooting, Where to GET Help

Contents

Proxima Desktop Projector 4100/4200 User’s Guide Limitation of Warranties WarrantyFCC Statement Trademarks, Patents, and Copyrights Contents Appendix B Appendix aIndex Your Proxima Desktop Projector 4100/4200 WHAT’S in the BOX? Desktop PCs Quick StartDesktop Macintosh Computers Special Configurations Connector Description Connector Panel Keyfunction Control Panel Wireless Audio Options and AccessoriesMediaExpress System Cyclops Your DP4100/4200 Setting Up the Desktop Projector 4100/4200 Positioning the Projector Getting Started 3Transporting the projector Transporting and Moving the Projector 5Allow for proper air flow Projector Cooling and Airflow 6The Connector Panel Connecting Computer Video Connecting Power to the ProjectorConnecting a PC 9VGA connections Computer Connecting Macintosh Computers 12Laptop connections VGA Cable To Computer Port Connecting Notebook Computers 13Computer 1 & 2 Audio ports Connecting Computer Audio Connecting AN S-VIDEO Source Connecting Composite Video 16Audio Input ports Connecting NON-COMPUTER Audio Connecting a Microphone Connecting a Mouse to the AUX Port SerialConnecting Cyclops 20The Audio Out port Projector Audio Out Turning on the Projector and Lamp Using the Desktop Projector 4100/4200 Focusing the Image Feet Meters from Image MIN. Diag MAX. Diag Image Size Control Panel Keys Turning OFF the Projector Hide PowerArrows Keysfunction Setup Setup VolumeMenu Menu Source Source Setting Purpose Available on 4Workgroup knob Workgroup Mode Over Temperature Control Panel IndicatorsIndicator Function Replace Lamp Using the Cyclops Remote Controls KEY Cyclops Remote ControlFunction PROG2 Operating the Projector Cyclops Quick RemoteKEY Function Using a Microsoft-Compatible Mouse Using the Control Panel and Cyclops Remote ControlsOperating Modes Menu Selection Using a Mouse Using the Menus with the Control Panel or Cyclops RemoteUsing the Menus with the Cyclops Interactive Pointer System Graphical User Interface Main menu Using the Main Menu Selecting a Tool Using the LightBoard ToolMenu Actions WhiteBoard OverlayBlackBoard Toolbox Color palette Draw Tool Bar Menus Setting Using the Cyclops MenuCalibrate Button Input Source Menu Setting the Timer Changing the Input Video Source Changing the Source ModeImage Menu Computer Source Adjust SubmenuVideo Source Normal Video Adjustment Function SourceDP4100 only Fit-to-View Projection Submenu Normal Adjustments SubmenuAudio Menu Menu Function Menu Item Setting Fine Adjustments Submenu Simulating Stereo While Using a Monaural Source Using the Audio MenusSelecting Stereo Audio Muting Audio Language Displays menus in any of five languages Preferences Menu Advanced Menu Saving Custom Settings Recalling Custom User Settings 30Chapter Three Cyclops F/X Starting Cyclops F/X Installing Cyclops F/XWindows users 2Cyclops F/X special effects Assignments Area Button Function Customizing Effects 3Cyclops interactive pointer screen Using the Cyclops Interactive Pointer System 4Edit Cyclops Navigation screen 5Edit Navigation Keys screen SEE-IT/SHOW-IT 6Edit Freeze Key screen Freeze Presentation Effects Starting AN Effect 10Chapter Four File menu Menu CommandsEffects menu Menu Item Function Options menu Replacing the Lamp Maintenance 2Removing the lamp screw Changing Remote Control Batteries Cleaning the Lens Changing Batteries Cyclops Quick Remote Cleaning and Replacing the Noise Filter Pull the noise filter out Where to GET Help Troubleshooting Projector Problem Likely Cause Possible Solutions No image on Smaller than screenMonitor Streaks on monitor Remote control Over-TemperatureBlack and white Image from color Ordering Parts Returning Your Desktop Projector for Repair DP4100/4200 Specifications Projection Distance Screen Size DiagonalLamp Part Part Number Replacement Parts Option Model / Part Number Optional AccessoriesMediaExpress with Floppy Drive MediaExpress with Floppy Drive and Hard Drive Index Source