Customer Care | Motorola i550plus specification

Customer Care

NOTE: Are you an experienced digital cellular phone and two-way radio user? Turn to the Getting Started section beginning on page 7. This section might be all you need to get started.

Customer Care

For domestic customer care issues including billing issues, general service needs, or to order additional services, contact Nextel Customer Care.

Visit nextel.com for a variety of Customer Care services:

•Browse for information on phones, coverage, rates and other Nextel services. View and download user’s guides, try out our interactive virtual product and service demos, find answers to frequently asked questions, order accessories, locate service and repair centers, upgrade phone software, send a message, and more.

•For self-service on your Nextel account, click on My Account to view your account, pay your bill, add phones to your account, reset your Voice Mail password, add Wireless Web services, and more.

•For online assistance, click on Contact Us to send us an e-mail request. Our representatives are committed to assisting you. Every effort will be made to address your questions or concerns within 24 hours. Contact us to add Wireless Web and other services, change rate plans, inquire on your bill and more.

Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone.

To complement the i 550plus phone and Nextel Worldwide Service, Nextel has also launched International Roaming Customer Care support. When traveling outside of the U.S. and Canada, call

+1 (201) 531-5202 for your Customer Care Service needs. This Customer Care number will be toll-free from your Nextel handset both domestically and internationally.

International and domestic coverage, rates and other information are also available at nextel.com.

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Motorola i550plus manual Customer Care

Contents

Table of Contents Phone Mode Iii 127 Nextel.com Quick Guide to i 550plus Phone Functions International Roaming-Enables you to makeAdditional Phone Services-Includes Call Welcome to Nextel Text and Numeric Messaging-Lets you receive Service User’s Guide Customer Care Ordering Information Driving Safety Tips Driving Safety Tips Nextel.com About This Section Getting Started Batteries 550plus Phone Features Detaching the Battery Attaching the Battery Battery Charging Status Charging the Battery Enabling Security Turning Your i550plus Phone On/Off Activating Your i 550plus Phone Receiving Over-the-Air Programming Your Nextel Phone Status Activating Keypad Lock Keypad Lock Receiving New Voice Mail Receiving Incoming Calls Receiving New Net Mail Receiving New Message Mail Receiving Nextel Direct Connect Calls Signal Strength Indicator Shows the signalBattery Strength Indicator Shows the remaining Display Icons Secure Data Connection Icon Indicates that your More Information Indicator Indicates that there is Modes and Menus Phone ModePrivate Mode Group Mode Quick Guide to i550plus Phone Functions Net Mode Phone Mode Sending a Private Private Mode Net Mode Group ModeSending a Group Page Creating, Editing Using Stored Lists Storing Names and Numbers Phone Programming Pause Digit Entry Editing Stored List Entries Edit a Private ID or Associated Name Edit a Phone Number or Associated Name or Speed Dial Number At the Phone or Prvt ID List Edit screen, pressounder Ok Address BookIDEN Organizer Erasing List Entries Making Phone Calls Digital Cellular Press lr Press and hold lr Pressounder Cancl Direct DialMaking Phone Calls From the Stored List Emergency Calling Last Number RedialSpecial Dialing Codes Placing International Phone Calls Mute Plus Dialing Country-to-Country Using Plus Dialing Receiving a Phone Call Country-to-Country Using Direct DialMissed Call Indicator Within-Country Reviewing/Storing/Dialing Received Calls Retrieving a List of Missed CallsLast 10 Numbers Received/Sent Calls List Quickstore of Phone Numbers Ending a Phone Call Reviewing/Storing/Dialing Sent Calls Call Forwarding When Busy Busy Standard FeaturesCall Forwarding For All Calls On Call Forwarding When You Do Not Answer NoAns Setting Call Forwarding to Voice Mail Call Waiting Additional Phone Services Caller ID Call Restrictions Per-Line Blocking Per-Call BlockingNextel Nationwide Call Completion Setting Up Your Voice Mail Box Nextel Voice Mail Service Receiving Voice Mail Messages Logging Into Voice Mail New Message IndicatorsUsing Voice Mail Transferring Calls to Voice Mail Main Voice Mail Menu Copying and Replying to Messages on Playing Messages Changing Your Password Recovering Deleted MessagesSaving and Deleting Messages Recording Your Active Greeting Recording Your Name Multiple Greetings Advanced Voice Mail Features Recording Additional Greetings Automatic Playback Greeting Schedule Recording, Copying and Replying to Messages Changing the Playback Order of Messages Recipient will hear this message before other Nextel Voice Mail Service Working With Group Lists Modifying a Group List Message Forwarding Time and Date Charts Voice Mail Tree Nextel Voice Mail Tree Nextel Two-Way Messaging Messaging Services Text and Numeric Messaging Text and Numeric Messaging Features Notification of New Messages Accessing New MessagesNew Mail Read? displays Sending a Message Email Messaging Numeric Messaging Using Your Phone as a Modem Nextel Direct Connect Private/Group Mode Turning the Speaker On Using the Private/Group SpeakerDisplaying Your Private ID Turning the Speaker Off Selecting a Name from a Stored List Placing Private CallsReceiving Private Calls Entering the Private ID Sending a Call Alert Quickstore of Private IDs Call Alert Queuing Receiving/Responding to a Call AlertPlacing/Clearing a Call Alert in the Queue Responding to a Call Alert within the Queue Group CallNaming a Talkgroup Receiving a Group Call Making a Group Call Turning Group-Silent On/Off Group-Silent Programming Net Mode Starting the Microbrowser Wireless Web Navigation Keys Your home page displays Page Changing the Display Language Customizing the i 550plus Phone Setting the Time and Date Format Backlight Timer Keypad Silence Setting the Ringer VolumeSilent Selecting a Call Alert Style Selecting a Ring Style Programming Menu Own Ph# Programming Menu Shortcuts and Options Minute Earpiece Pgm Data# Master FeatureReset ServicePage Accessories Travel Chargers Battery Operating InstructionsStandard NiMH Hours Minutes Using the Rapid Travel Charger 110V/220V/240V Using the Standard Travel Charger Rapid Travel Charger Operating Specifications Standard Travel Charger Operating Specifications Nextel Customer Care About This SectionDomestic Customer Care International Roaming Customer Care Understanding Status Messages100 101 Self Check Error 102 Nextel Terms and Conditions of Service 103 Nextel Terms and Conditions of Service 104 105 106 107 108 109 Safety and General InformationRF Operational Characteristics Portable Radio Product Operation and EME Exposure 110 Phone Operation 111 Electromagnetic Interference/Compatibility 112 Medical Devices 113 Blasting Caps and Areas Operational WarningsFor Vehicles with an Air Bag Potentially Explosive Atmospheres Batteries Cleaning and Drying ConsiderationsOperational Cautions Antennas 116 Accessory Safety Information 117 118 Limited Warranty Motorola Communication Products 119 Warranty Information 120 VI. Patent and Software Provisions Motorola 121 122 Limited Warranty 123 III. HOW to GET Warranty Service 124 125 126 Patent and Trademark Information Numerics Index Oarss 128 Index 129 130 @NTN9310A@