Napoleon Fireplaces BGD36CFGN manual BGD36CF / BGD42CF TROUBLE SHOOTING GUIDE, Symptom, Problem

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BGD36CF / BGD42CF TROUBLE SHOOTING GUIDE

SYMPTOM		PROBLEM		TEST SOLUTION
Flames are consist-		Unit is over-fi red or under-fi red.	-	check pressure readings:
ently too large or too			Inlet pressure can be checked by turning screw (A) counter-clockwise 2 or 3
small. Carboning oc-			turns and then placing pressure gauge tubing over the test point. Gauge should
curs.			read 7" (minimum 4.5") water column for natural gas or 13" (11" minimum) water
			column for propane. Check that main burner is operating on "HI".
			Outlet pressure can be checked the same as above using screw (B). Gauge
			should read 3.5" water column for natural gas or 10" water column for propane.
			Check that main burner is operating on "HI".
			AFTER TAKING PRESSURE READINGS, BE SURE TO TURN SCREWS CLOCK-
			WISE FIRMLY TO RESEAL. DO NOT OVER TORQUE.
			Leak test with a soap and water solution.
Flames are very ag-	Door is ajar		- tighten screws holding door in place
gressive.
	MODEL BGD42CF ONLY:		- Restrict vent exit. See "RESTRICTING VERTICAL VENTS".
	Aggressive venting action due to		- VENT HEIGHT MORE THAN 15 FEET: restrict vent exit using restrictor plate
	vent height.		kit W500-0205
Main burner flame is a	Blockage in vent.		- remove blockage. In really cold conditions, ice buildup may occur on the terminal
blue, lazy, transparent			and should be removed as required.
fl ame.	Incorrect installation.		-	refer to Figure ## to ensure correct location of storm collars.
Carbon is being de-	Air shutter has become blocked		-	ensure air shutter opening is free of lint or other obstructions.
posited on glass, logs
	Flame is impinging on the logs or		-	check that the logs are correctly positioned.
or combustion cham-
ber surfaces.	combustion chamber.		-	open air shutter to increase the primary air.

-check the input rate: check the manifold pressure and orifi ce size as specifi ed by the rating plate values.

-check that the door gasketing is not broken or missing and that the seal is tight.

-check that both 4"/5" and 7" vent liners are free of holes and well sealed at all joints.

MODEL BGD36CF(G) ONLY: - check that minimum rise per foot has been adhered to for any horizontal vent- ing.

White / grey film	Sulphur from fuel is being depos-
forms.	ited on glass, logs or combustion
	chamber surfaces.

-clean the glass with a recommended gas fi replace glass cleaner. DO NOT CLEAN GLASS WHEN HOT.

If deposits are not cleaned off regularly, the glass may become permanently marked.

E x h a u s t smelled in headaches.

f u m e s Fireplace is spilling. room,

-ensure exhaust bracket gasket seal

-check door seal and relief fl ap seal.

-check for chimney blockage

-check that chimney is installed to building code.

-room is in negative pressure; increase fresh air supply.

-check 7"ø cap gasket on the fl ue pipe assembly.

Remote wall switch is	Wall switch is mounted upside		- reverse.
in "OFF" position; main	down
burner comes on when
	Remote wall switch is ground-		- replace.
gas knob is turned to	ing.
"ON" position.
		Remote wall switch wire is	- check for ground (short); repair ground or replace wire.
	grounding.
	Faulty valve.		- replace.

W415-0661 / C / 02.20.08