48
13.0TROUBLE SHOOTING
!WARNING
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,
WITH THE GLASS DOOR OPEN OR REMOVED.
TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.
APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.
DO NOT USE ABRASIVE CLEANERS.
SYMPTOM | PROBLEM | TEST SOLUTION |
Pilot will not light.
Makes noise with no spark at pilot burner.
IGNITOR (SPARK)
SENSOR 
PILOT TUBE |
Wiring. | - Verify the wire for the sensor and the wire for the |
| ignitor are connected to the correct terminals (not |
| reversed) on the module. NOTE: Sensor has 3/16” |
| connection and ignitor has 1/8” connection. |
Loose connection. | - Verify no loose connections, electrical shorts in the |
| wiring or ground out to any metal object. |
Module. | - Turn the ON/OFF switch to the “OFF” position. |
| Remove the igniter wire from the module. Place |
| the ON/OFF switch to the “ON” position. Hold a |
| grounded wire about 3/16” away from the ignitor |
| (spark) terminal on the module. If no spark the |
| ignitor terminal module must be replaced. If there |
| is a spark the ignitor terminal is fine. Inspect pilot |
| assembly for a shorted wire or cracked insulator |
| around the electrode. |
| Igniter Spark gap is | - Spark gap of the ignitor to the pilot should be 1/8”. | |||
| incorrect. |
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| Transformer. | - Verify the transformer is installed and plugged into | |||
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| the module. Check voltage of the transformer under | |
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| load at the spade connections on the module with | |
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| the ON/OFF switch in the “ON” position. Acceptable | |
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| readings of a good transformer are between 6.2 and | |
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| 7.0 volts A.C. | |
| Battery backup | - | Check batteries. | ||
| A shorted or loose | - Remove and reinstall the wiring harness that plugs | |||
| Connection. |
| into the module. Remove and verify continuity of | ||
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| each wire in wiring harness. | |
| Improper switch wiring. | - Troubleshoot the system with the simplest ON/OFF | |||
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| switch. | |
| Module is not grounded. | - Verify the value and pilot assemblies are properly | |||
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| grounded to the metal chassis of the appliance or | |
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| log set. | |
Pilot sparks but | Gas supply. | - Verify that the incoming gas line ball valve is | |||
will not light. |
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| “Open”. Verify that the inlet pressure reading is | |
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| within acceptable limits, inlet pressures must not | |
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| exceed 14” W.C. | |
| Out of propane gas. | - | Fill the tank. | ||
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| 42.7 |
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