Introduction70
Introduction
This chapter provides information to aid you in resolving printer problems you
may encounter, or at least guide you to the proper sources for help.
It also explains automatic jam recovery, discusses how to locate, remove and
prevent media jams, presents tables of common status messages, a problem
checklist, and actions you should take when a specific problem occurs. You’ll
also find a problem checklist and the information you’ll need to have before
placing a service call if one becomes necessary.

Printing a Status Page

Print a status page to verify the printer is printing correctly.
Press Key (Until) Display Reads
Online IDLE (and online LED is off)
Menu OPERATOR CONTROL
Next ( ) ADMINISTRATION
Select ADMINISTRATION–COMMUNICATION
Next ( )
Select PRINT STATUS
Next ( ) ADMINISTRATION-SPECIAL PAGES
Select YES