Solving Other Problems86
OPC belt
cartridge
cannot be
removed.
The printer’s front
cover is not opened
and the lock levers
have not been set cor-
rectly.
Open the printer’s front cover and set the lock
levers to the correct open position.
Text
appears
fuzzy or
unclear.
A new toner cartridge
has been installed, but
the “break-in” period
has not been reached.
Print at least 20 pages to achieve maximum
printing quality in the new cartridges.
Envelopes
will not print
or will get
jammed.
You can only print
envelopes from the
envelope feeder in the
upper tray.
Print envelopes from the envelope feeder
installed in the upper tray.
The envelope feeder is
misinstalled. Open the upper tray, remove the envelope
feeder, and reinstall it.
Printer
power is
not on.
The power cord is not
correctly plugged into
the outlet.
Turn the power switch off, then remove the
power cord from the outlet and plug it back in.
The power switch is
not correctly turned on
(I position).
Set the power switch to the off, then set it back
to the on (I) position.
Something is wrong
with the outlet you are
using for the printer.
Plug another electrical appliance into the
outlet and see whether it operates properly.
The printer is con-
nected to an outlet
with a voltage or fre-
quency that does not
match the printer spec-
ifications.
Use a power source with the following
specifications:
—Power
Japan: 100 VAC 50–60 Hz 12 amps
North America: 120 VAC 50–60 Hz
8 amps
Europe: 220-240 VAC 50–60 Hz 6 amps
Latin America: 120 VAC 50–60 Hz 8 amps
220-240 VAC 50–60 Hz
6 amps
—Voltage fluctuation
Japan: 100 VAC ±10%
North America: 120 VAC ±10%
Europe: 220-240 VAC ±10%
Latin America: 120 VAC ±10%
220-240 VAC ±10%
—Frequency fluctuation rate within 50/60
±3 Hz
Symptom Cause Solution