NEC 6110 Solving Problems with Media Jams 83

Solving Problems with Media Jams 83
Media is
jamming. The media is not cor- rectly positioned in the
tray.
Remove the jammed media and reposition the
media properly in the tray.
The number of sheets
in the tray exceeds the
maximum allowed.
Remove the excess media and reload the cor-
rect number of sheets in the tray.
The width regulation
guides are not cor-
rectly adjusted to the
media size.
Adjust the regulation guides in the tray to
match the size of the media.
Warped or wrinkled
media is loaded in the
tray.
Remove the warped or wrinkled media and
replace it with new media.
The recommended
transparency (OHP) or
label paper is facing
the wrong way in the
tray.
Load the transparencies or labels according to
the manufacturer’s instructions.
Multiple sheets of
transparency (OHP)
media are collecting
static electricity in the
tray.
Remove the OHP media and load it in the tray
one sheet at a time. Do not fan transparencies
before loading them.
The media is moist
from humidity. Remove the moist media and replace it with new, dry media.
Unsupported media
(wrong size, thickness,
type, etc.) is being
used.
Use media that is approved for your printer
model.
Media supply roller is
dirty. Clean the media supply roller.
The wrong media tray
is used. Labels, thick stock, and transfer media can only be printed from the upper media tray.
Envelopes and postcards (Japanese-sized)
can only be printed from the upper media tray
with the correct feeders.
Symptom Cause Solution