NETGEAR WNR1000v3h2 Login Problems

94 | Chapter 7: Troubleshooting

N150 Wireless Router User Manual

1. The Internet is not accessible. Confirm that you have the correct internet setting.

2. Clear the router’s configuration to factory defaults. This will set the router’s IP address to

www.routerlogin.net. This procedure is explained in Restoring the Default Configuration and

Password on page 100.

3. Turn the power off and back on, and re-configure the router, to see if the router recovers.

The Internet or LAN port lights are not on.

If either the LAN or Internet lights do not light when the Ethernet connection is made, check

the following:

1. Make sure that the Ethernet cable connections are secure at the router and at the

computer.

2. Make sure that power is turned on to the connected computer.

3. Be sure you are using Ethernet cables like the cable that was supplied with the wireless

router. See the NETGEAR Wireless Router Setup Manual for instructions.

The Push 'N' Connect (WPS) push-button blinks after setting WPS security.

If after using the WPS function the push-button blinks, check the following:

1. Make sure that you are using the push-button (see Using Push 'N' Connect (Wi-Fi

Protected Setup) on page 30).

2. Make sure you have not pushed the push-button after disabling the WPS function (you

logged into the router and disabled this previously).

3. Make sure you push the WPS button on the client device within 2 minutes after the WPS

button on the router is pushed.

For more information on WPS, see Using Push 'N' Connect (Wi-Fi Protected Setup) on

page 30.

Login Problems

If you are unable to log in to the wireless router, check the following:

• If you are using an Ethernet-connected computer, check the Ethernet connection

between the computer and the router as described in the NETGEAR Wireless Router

Setup Manual.

• Make sure you are using the correct login information. The factory default login name is

admin and the password is password. Make sure that the Caps Lock is off when

entering this information.

• Make sure your computer’s IP address is on the same subnet as the router. If your are

using the recommended addressing scheme, your computer’s address should be in the

range of 192.168.1.2 to 192.168.1.254. Refer to your computer’s documentation or see

Preparing Your Network in Appendix B for help with configuring your computer.

Contents

Main Page Table of Contents Chapter 1 Configuring Basic Connectivity Chapter 2 Safeguarding Your Network Chapter 3 Restricting Access From Your Network Chapter 4 Customizing Your Network Settings Chapter 5 Fine-Tuning Your Network Chapter 6 Using Network Monitoring Tools Page Using the Setup Manual Logging In To Your Wireless Router Page Selecting a Language for Your Screen Display Page Configuring Your Internet Settings Using the Setup Wizard Viewing and Configuring Basic Internet Settings Your Internet Connection Does Not Require a Login Page Your Internet Connection Does Require a Login Page Page Setting Up and Testing Basic Wireless Connectivity Page Page Page Choosing Appropriate Wireless Security Page 22 | Chapter 2: Safeguarding Your Network N150 Wireless Router User Manual Table 1. Wireless Security Options Table 2. Other Features That Enhance Security Recording Basic Wireless Settings Setup Information Changing Wireless Security Settings Viewing Basic Wireless Settings Page Configuring WEP Wireless Security Page Configuring WPA-PSK and WPA2-PSK Wireless Security Viewing Advanced Wireless Settings Using Push 'N' Connect (Wi-Fi Protected Setup) Push Button Configuration Using the Physical Push Button Security PIN Entry Using the Routers Security PIN Using the Wireless Clients Security PIN Configuring the WPS Settings Connecting Additional Wireless Client Devices after WPS Setup Adding Additional WPS-Enabled Clients Adding Additional Non-WPS-Enabled Clients Restricting Wireless Access by MAC Address Page Adding Guest Networks Changing the Administrator Password Backing Up Your Configuration Understanding Your Firewall Content Filtering Overview Blocking Access to Internet Sites Blocking Access to Internet Services Page Blocking Services by IP Address Range Scheduling Blocking Viewing Logs of Web Access or Attempted Web Access Configuring E-mail Alert and Web Access Log Notifications Setting the Time Zone Using the LAN IP Setup Options Configuring a Device Name Configuring LAN TCP/IP Setup Parameters Using the Router as a DHCP Server Using Address Reservation Using a Dynamic DNS Service Configuring the WAN Setup Options Disabling Port Scan and DoS Protection Setting Up a Default DMZ Server Responding to a Ping on the Internet (WAN) Port Setting the MTU Size Configuring NAT Filtering Configuring Static Routes Page Page Allowing Inbound Connections to Your Network How Your Computer Accesses a Remote Computer through Your Router How Port Triggering Changes the Communication Process How Port Forwarding Changes the Communication Process How Port Forwarding Differs from Port Triggering Configuring Port Forwarding to Local Servers Adding a Custom Service Editing or Deleting a Port Forwarding Entry Application Example: Making a Local Web Server Public Configuring Port Triggering Page Using Universal Plug and Play Optimizing Wireless Performance Page Using WMM for Wireless Multimedia Applications Quality of Service Using WMM QoS for Wireless Multimedia Applications Configuring QoS for Internet Access QoS for Applications and Online Gaming QoS for a Router LAN Port QoS for a MAC Address Editing or Deleting an Existing QoS Policy Changing the MTU Size Overview of Home and Small Office Networking Technologies Assessing Your Speed Requirements Page Page Viewing Wireless Router Status Information Chapter 6: Using Network Monitoring Tools | 79 N150 Wireless Router User Manual Table 1. Wireless Router Status Fields (Continued) 80 | Chapter 6: Using Network Monitoring Tools N150 Wireless Router User Manual 2. Click Connection Status to display the connection status. Figure 2. Table 1. Wireless Router Status Fields (Continued) Page Viewing a List of Attached Devices Managing the Configuration File Backing Up and Restoring the Configuration Erasing the Configuration Updating the Router Firmware Checking for New Firmware in the Router Upgrade Screen Page Updating Manually to New Router Firmware Enabling Remote Management Access Page Traffic Meter Page Quick Tips Be sure to restart your network in this sequence. Make sure that the Ethernet cables are securely plugged in. Make sure that the wireless settings in the computer and router match exactly. Make sure that the network settings of the computer are correct. Troubleshooting Basic Functions The Power light is not on. The Power light blinks green slowly and continuously. The Power light stays amber. The Internet light stays amber. The Internet or LAN port lights are not on. Login Problems Checking the Internet Service Connection Obtaining an Internet IP Address Troubleshooting PPPoE Troubleshooting Internet Browsing Troubleshooting Your Network Using the Ping Utility Testing the LAN Path to Your Router Testing the Path from Your Computer to a Remote Device Problems with Date and Time Problems with Wireless Adapter Connections Restoring the Default Configuration and Password A Appendix A: Technical Specifications | 101 A Technical Specifications Default Configuration Settings Table 1. WNR1000v3h2 Router Default Configuration Settings 102 | Appendix A: Technical Specifications N150 Wireless Router User Manual Wireless Communication SSID Name Table 1. WNR1000v3h2 Router Default Configuration Settings (Continued) Wireless Access List (MAC Filtering) RF Channel Appendix A: Technical Specifications | 103 General Specifications Table 2. WNR1000v3h2 Router General Specifications B C Appendix C: Notification of Compliance | 105 C Notification of Compliance NETGEAR Wireless Routers, Gateways, APs Regulatory Compliance Information FCC Requirements for Operation in the United States FCC Information to User FCC Guidelines for Human Exposure Page Page Page Index A B C D E F G H I M N O P Q S T U V W