N150 Wireless Router User Manual
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
•Wrong physical connections
-For a wired connection, make sure that the numbered LAN port light is on for the port to which you are connected. If the light is off, follow the instructions in Troubleshooting Basic Functions on page 92.
-Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link lights are on for the switch ports that are connected to your computer and router.
•Wrong network configuration
-Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer.
-Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet.
Testing the Path from Your Computer to a Remote Device
After verifying that the LAN path works correctly, test the path from your computer to a remote device.
1.From the Windows toolbar, click the Start button, and then select Run.
2.In the Windows Run window, type:
ping -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP’s DNS server.
If the path is functioning correctly, replies like those shown in the previous section are displayed. If you do not receive replies:
1.Click the Start button, and select Run.
2.Type cmd, and press OK.
3.In the Command Prompt window, enter ipconfig and click Enter. This will display the default gateway, whether your PC is configured as a DHCP client or a static IP.
•Check to see that the network address of your computer (the portion of the IP address specified by the subnet mask) is different from the network address of the remote device.
•Check that your cable or DSL modem is connected and functioning.
•If your ISP assigned a host name to your computer, enter that host name as the account name in the Basic Settings screen.
