RangeMax™ Wireless-N Gigabit Router with USB WNR3500L User Manual

Table 8-2. Troubleshooting LED Behavior (continued)

Situation

Recommended Action

 

 

Lights never turn off.

When the router is turned on, the Power LED does not go off. The WAN

 

and LAN port LEDs come on after about 10 seconds if the ports are

 

connected.

 

If all lights are still on 1 minute after power up:

 

• Cycle the power to see if the router recovers.

 

• Clear the router’s configuration to factory defaults as explained in

 

“Restoring the Default Configuration and Password” on page 8-14.

 

If the error persists, you might have a hardware problem and should

 

contact Technical Support at www.netgear.com/support.

The Internet or Ethernet port lights

If either the Ethernet port lights or the Internet light does not light when

are off.

the Ethernet connection is made, check the following:

 

• Make sure that the Ethernet cable connections are secure at the

 

router and at the modem or computer.

 

• Make sure that power is turned on to the connected modem or

 

computer.

 

• Be sure that you are using the correct cable:

 

When connecting the router’s Internet port to a cable or DSL modem,

 

be sure to use the yellow Ethernet cable that was supplied with your

 

NETGEAR wireless router.

 

 

Wireless light is off.

If the Wireless light does not come on, verify that the Enable Wireless

 

Router Radio check box is selected in the Advanced Wireless Settings

 

screen. See “Restricting Access to Your Router” on page 2-15.

 

 

Cannot Access the Router Main Menu

If you are unable to access the router’s main menu from a computer on your local network, check the following:

If you are connecting from a wireless computer, try connecting from a wired computer.

Check the Ethernet connection between the wired computer and the router as described in “Troubleshooting Basic Functions” on page 8-3.

Troubleshooting

8-5

v1.0, November 2009

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NETGEAR WNR3500L-100NAS Cannot Access the Router Main Menu, Restoring the Default Configuration and Password on