Network Technologies RACKMUX Series, RACKMUX-T15 Troubleshooting, Index, Warranty Information

NTI RACKMUX RACKMOUNT ANSI TERMINAL DRAWER

TROUBLESHOOTING

Each and every piece of every product produced by Network Technologies Inc is 100% tested to exacting specifications. We make every effort to insure trouble-free installation and operation of our products. If problems are experienced while installing this product, please look over the troubleshooting chart below to see if perhaps we can answer any questions that arise. If the answer is not found in the chart, please check the FAQs (Frequently Asked Questions) at our website at http://www.networktechinc.com or contact us directly for help at 1-800-742-8324 (800-RGB-TECH) in US & Canada or 1-330-562- 7070 worldwide. We will be happy to assist in any way we can.

Problem/Message	Cause	Solution
"OUT OF FREQUENCY"	Input signal is outside the supported	Lower video frequency to be within specified range
	range
"POWER SAVER MODE"	The input signal is not present. This	Check all cable connections- verify that they are
	message will disappear after 5 seconds.	secure
"NO SIGNAL"	The input signal is not present	Check all cable connections- verify that they are
	immediately after power ON.	secure
"AUTO CONFIGURATION"	The LCD monitor is configuring itself for	No action is necessary.
	proper communication with the CPU.
Keys pressed on the keyboard	“Fn” function is locked ON.	Check to see if the Fn LED is illuminated. If so, press
do not yield the expected result		the “Fn” key to unlock the function.
LCD is not displaying image	• Image out of range	• Lower the resolution
	• LCD Auto-Shut OFF button is	• Make sure nothing is resting on the button
	depressed
	• LCD is powered OFF	• Turn power to LCD ON

INDEX

ASCII commands, 18 baud rate, 10

Configuration-default, 8 crossover cable, 6, 46 DC power supply, 47 dimensional drawings, 48

Ethernet communication, 12 Ethernet Mode, 10

FAQ, 49 Fn key, 43

Function key, 43 function keys, 11 gateway, 12 glass shield, 2 IP address, 12 keyboard functions, 43

Local keyboard commands, 16 LPD printing, 38

LPD protocol, 37

Materials Supplied, 2

null modem cable, 6 Number Pad, 44

numeric keypad, 45 OSD Controls, 40 OSD Menu, 40 OSD Setup menu, 42 print jobs, 37 printer server, 37 Rack mounting, 4 Setup mode, 7

Technical Specifications, 50 Telco mount, 5

TFTP printing, 39 TFTP protocol, 37 VEXT-1.5-MM, 6 VT100,VT220, 29

WARRANTY INFORMATION

The warranty period on this product (parts and labor) is two (2) years from the date of purchase. Please contact Network Technologies Inc at (800) 742-8324(800-RGB-TECH) or (330) 562-7070or visit our website at http://www.networktechinc.com for information regarding repairs and/or returns. A return authorization number is required for all repairs/returns.

MAN029 Rev. 10/18/07

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