Manuals
/
Nortel Networks
/
Computer Equipment
/
Calculator
Nortel Networks
n0060597
manual
Upgrade Guide
Models:
n0060597
1
1
42
42
Download
42 pages
13.07 Kb
1
2
3
4
5
6
7
8
Troubleshooting
Install
Checklist
BIT recovery process
How to
Upgrade Guide
Page 1
Image 1
Upgrade Guide
BCM 4.0
Business Communications Manager
Document Status:
Standard
Document Version:
01.1
Part Code:
N0060597
Date:
October 2006
Page 1
Page 2
Page 1
Image 1
Page 1
Page 2
Contents
Upgrade Guide
Copyright 2006 Nortel Networks, All Rights Reserved
How to get Help
How to get Help N0060597
Contents
Appendix a Troubleshooting
Getting started
Chapter
What’s new in BCM
Applicable systems
No longer supported by BCM 4.0 software
Using this upgrade guide
First step
Final step
Second step
Important information to note before attempting this upgrade
Pre-upgrade activities
BCM system tasks
Pre-upgrade tasks
Drive Label Type Size bytes
Pre-upgrade activities
Route
Management computer tasks
Record-keeping tasks
Pre-upgrade activities N0060597
Upgrading the BCM400 Expansion Gateway
Upgrading to BCM 4.0 and SRG
Upgrading an SRG 1.0 system to SRG
Performing the BCM 4.0 and SRG 1.5 upgrade
BCM Upgrade Wizard welcome
To perform the BCM 4.0 and SRG 1.5 upgrade
BCM Upgrade Checklist
BCM Upgrade Wizard sign-in
Upgrading to BCM 4.0 and SRG
Final Confirmation Before Upgrade Begins
BCM Upgrade Wizard progress
Insert CD
Final upgrade screen with green BCM status LEDs
BCM Connection LEDs BCM Services
Upgrade Wizard BCM status indicators
Upgrading to BCM 4.0 and SRG N0060597
BCM system tasks
Post-upgrade activities
Post-upgrade activities
Post-upgrade activities
To uninstall a client application
Client upgrade tasks
To install the new version of the client application
To install RCC
Installing Reporting for Contact Center RCC
Post-upgrade activities N0060597
Hard disk upgrade
To upgrade to BCM 4.0 through a hard disk replacement
Upgrade to BCM 4.0 through hard disk replacement
Dealing with condition messages
Troubleshooting
Dealing with log files
BCM Imaging Tool BIT
Upgrading to BCM 4.0 after a failed pre-check or upgrade
BIT recovery process
BIT recovery process prerequisites
Common troubleshooting issues
Top
Page
Image
Contents
