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Post-upgrade activities N0060597
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Troubleshooting
Install
Checklist
BIT recovery process
How to
Upgrade Guide
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Chapter 4
Post-upgrade
activities
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Contents
Upgrade Guide
Copyright 2006 Nortel Networks, All Rights Reserved
How to get Help
How to get Help N0060597
Contents
Appendix a Troubleshooting
Chapter
Getting started
Applicable systems
What’s new in BCM
Using this upgrade guide
No longer supported by BCM 4.0 software
First step
Second step
Final step
Pre-upgrade activities
Important information to note before attempting this upgrade
Pre-upgrade tasks
BCM system tasks
Drive Label Type Size bytes
Pre-upgrade activities
Route
Management computer tasks
Record-keeping tasks
Pre-upgrade activities N0060597
Upgrading to BCM 4.0 and SRG
Upgrading the BCM400 Expansion Gateway
Performing the BCM 4.0 and SRG 1.5 upgrade
Upgrading an SRG 1.0 system to SRG
To perform the BCM 4.0 and SRG 1.5 upgrade
BCM Upgrade Wizard welcome
BCM Upgrade Checklist
BCM Upgrade Wizard sign-in
Upgrading to BCM 4.0 and SRG
Final Confirmation Before Upgrade Begins
BCM Upgrade Wizard progress
Insert CD
Final upgrade screen with green BCM status LEDs
Upgrade Wizard BCM status indicators
BCM Connection LEDs BCM Services
Upgrading to BCM 4.0 and SRG N0060597
Post-upgrade activities
BCM system tasks
Post-upgrade activities
Post-upgrade activities
Client upgrade tasks
To uninstall a client application
To install the new version of the client application
Installing Reporting for Contact Center RCC
To install RCC
Post-upgrade activities N0060597
Hard disk upgrade
Upgrade to BCM 4.0 through hard disk replacement
To upgrade to BCM 4.0 through a hard disk replacement
Troubleshooting
Dealing with condition messages
Dealing with log files
Upgrading to BCM 4.0 after a failed pre-check or upgrade
BCM Imaging Tool BIT
BIT recovery process prerequisites
BIT recovery process
Common troubleshooting issues
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