Supervisor features

 

 

 

 

 

Table 3: Display Queue indicators

 

 

 

 

 

 

Indicator

Queue Status

Meaning

 

 

 

 

 

Slow Flashing

Busy

Calls are backing up in the

 

 

 

 

queue. Calls overflowing

 

 

 

 

to this queue are not being

 

 

 

 

accepted.

 

 

 

 

 

Fast Flashing

Overloaded

You have too many calls

 

 

 

 

in this queue. New calls

 

 

 

 

overflow to another queue.

 

 

 

 

 

 

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Nortel Networks NN43119-100 manual Indicator Queue Status Meaning