Index
Index
A | G |
Activity Code, 40 | Goodbye Key 39, 45, 46, 47 |
Agent ID, 34 | H |
Agent, 46 | |
Answer Agent, 45 | Hold, 24 |
Answer Emergency, 46 | Hot key, 25 |
Answer, 23 | I |
|
C
Call Agent, 47
Call Control Window
1140 skin, 20
Compact Skin, 21
Copy, 22
CS 1000 Directory, 30
D
Default Login, 37
Dialpad, 24
Directory, 24
Display Agent, 49
Display Queue, 50
i2050.exe application, 18 Inbox/Messages, 25 InCalls, 36, 39 Indicator Display, 46 Interflow, 47
L
Line and feature keys, 32 Line keys, 24
Local Area Network (LAN), 15 Local Dialpad Tone 43 Local Directory, 28
Logging in without Agent ID, 33
M
E | MakeSetBusy, 37 |
| ||
Emergency, 41 |
| |||
Multiple | Queue | Assignment | ||
Expand, 24 | ||||
(MQA), 34 |
|
| ||
Expansion Module, 18 | Mute, 23 |
|
| |
F | N |
|
| |
Force Call, 39 | Navigation arrows, 23 |
| ||
| Night Service, 47 |
| ||
| No Supervisor ID, No Priority, 35 | |||
53
