Problem Checklist

Your OKIFAX is a complex machine with many features and functions. Many problems you experience may be due to improper programming. If you are experiencing a problem, read through the following list of problems and solutions before calling your Authorized OKIFAX Dealer for service.

■The display is blank. Make sure your OKIFAX is turned on. Check the power cord to make sure that it is securely plugged into the OKIFAX and into the wall outlet. Check your wall outlet to make sure that it has power.

■Nothing happens when you press the control panel keys. Open and close the upper cover.

If that does not solve the problem, turn the OKIFAX off, wait ten seconds, then turn it on again.

■The display tells you to replace paper even though there is paper in the paper tray. Make sure that the paper is properly stacked in the tray. Then check for a paper jam in the paper feed path.

■Your documents jam in the scanner. Check the document for wrinkles, tears or other damage. If it is damaged, try making a copy of the document on a photocopier and faxing or scanning the copy. Make sure there are no staples or paper clips and that the paper is clean and dry. Make sure the document is not wider than your OKIFAX can load.

■Your OKIFAX won’t dial. Check the power cord and wall outlet. Make sure that your telephone line (not your external telephone or handset) is connected to the LINE outlet on the back of your OKIFAX—see page 17. If you have an external telephone connected, lift the handset and check for a dial tone. If you do not hear one, there may be a problem with your telephone line. If you do hear a dial tone, your OKIFAX may be using the wrong dialing method (pulse or tone) for your area. If you hear changing tones instead of dialing pulses and you know that your area uses pulse dialing, refer to the MF(TONE)/DP(PULSE) dial parameter setting on page 61.

■The display shows a communication error. A “COMMUN. ERROR” message indicates any of a number of prob- lems.

•You may be trying to communicate with an incompat- ible fax machine (your OKIFAX can only communicate with ITU-T Group 3 fax machines).

•The remote machine may not be able to perform the function that you want, such as polling or confidential messages.

•The remote machine may be out of paper or experi- encing a paper jam.

•Bad telephone line conditions can cause communica- tion errors. Try sending the fax again and check to make sure you are dialing the correct telephone number.

•If you have to dial a prefix number to get an outside line, or if you are dialing internationally, you may need

78Problem Solving

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Oki 5300 Plus manual Problem Checklist
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5300 Plus specifications

The Oki 5300 Plus is a powerful and versatile color printer that stands out in the crowded field of printing technology. Designed with businesses in mind, it combines efficiency with high-quality output to cater to a variety of printing needs. One of its main features is its advanced LED technology. This innovation allows for precise and consistent color reproduction, making it ideal for producing marketing materials, brochures, and other professional documents.

Another notable feature of the Oki 5300 Plus is its high print resolution, which can reach up to 1200 x 1200 dpi. This ensures that text is sharp and images are vivid, contributing to the overall visual impact of printed materials. The printer supports a wide range of media sizes, from standard A4 sheets to larger formats, making it versatile enough for different project requirements.

The Oki 5300 Plus is built for efficiency, boasting a fast print speed of up to 30 pages per minute for both color and monochrome documents. This means that businesses can produce large volumes of prints quickly, enhancing productivity and reducing downtime. In addition to its print capabilities, the device also features advanced duplex printing, allowing users to print on both sides of the paper automatically, which helps save on material costs.

Energy efficiency is another characteristic of the Oki 5300 Plus. It is designed to consume less power and comes equipped with an Eco Mode, which reduces energy usage during operation without compromising on print quality. This makes it an environmentally friendly choice for businesses looking to reduce their carbon footprint.

The printer also supports various connectivity options, including USB and network capabilities, making it easy to integrate into existing office environments. With its robust security features, users can rest assured that sensitive documents remain confidential.

User-friendly controls and a clear display make operation straightforward, while the printer's self-diagnostic capabilities enhance maintenance and reduce interruptions. In summary, the Oki 5300 Plus is a feature-rich printer that combines quality, speed, and efficiency, making it a solid choice for businesses seeking reliable printing solutions.
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