Service and Support

This information is valid for the United States and Canada only.

Okidata is firmly committed to the satisfaction of our customers. If you have a problem that your customer documentation cannot solve, contact these sources for service or support:

Your Dealer

Consult the store location where you purchased your OKIFAX, or call 1-800-OKIDATA(1-800-654-3282) for the location of the nearest Authorized OKIDATA Service Dealer.

■Prices and minimum charges may vary.

■Proof of purchase is required for warranty work. Be sure to retain your purchase documents.

The Okidata Customer Information System

For quick answers to commonly-asked questions, call 1-800- OKIDATA (1-800-654-3282). The Okidata Information System Automated Attendant is available 24 hours a day, 7 days a week. The system can provide immediate assistance with:

■Basic Operating Procedures

■Sales and Service Referrals

■Parts and Consumable Referrals

■Product Information

Okidata Faxable Facts

This on-line document retrieval system gives you around- the-clock access to product and support information through your fax machine. Call 1-800-654-6651 and follow the recorded instructions.

Okidata on the Internet

For the latest product information answers to common questions, and other support, visit Okidata’s Web site:

http://www.okidata.com

Okidata Customer Service Representatives

Call 1-800-OKIDATA(1-800-654-3282) 24 hours a day, 7 days a week to speak with an Okidata Customer Service Repre- sentative. Please be sure that you are calling from a tele- phone close to your OKIFAX, so you can describe your problem accurately. Our Customer Service Representatives are trained on all current Oki products. They can answer your questions regarding:

■ Installation of your OKIFAX

■ Determination of OKIFAX issues that require service ■ Availability and installation of drivers

(Customer Service Representatives are not trained to provide assistance with the use of commercial software packages. Please consult your application’s manual for availability of their support.)

■ Consumer relations

81

Problem Solving

Page 93 Page 95
Page 94
Image 94
Oki 5300 Plus manual Consumer relations
Page 93 Page 95

5300 Plus specifications

The Oki 5300 Plus is a powerful and versatile color printer that stands out in the crowded field of printing technology. Designed with businesses in mind, it combines efficiency with high-quality output to cater to a variety of printing needs. One of its main features is its advanced LED technology. This innovation allows for precise and consistent color reproduction, making it ideal for producing marketing materials, brochures, and other professional documents.

Another notable feature of the Oki 5300 Plus is its high print resolution, which can reach up to 1200 x 1200 dpi. This ensures that text is sharp and images are vivid, contributing to the overall visual impact of printed materials. The printer supports a wide range of media sizes, from standard A4 sheets to larger formats, making it versatile enough for different project requirements.

The Oki 5300 Plus is built for efficiency, boasting a fast print speed of up to 30 pages per minute for both color and monochrome documents. This means that businesses can produce large volumes of prints quickly, enhancing productivity and reducing downtime. In addition to its print capabilities, the device also features advanced duplex printing, allowing users to print on both sides of the paper automatically, which helps save on material costs.

Energy efficiency is another characteristic of the Oki 5300 Plus. It is designed to consume less power and comes equipped with an Eco Mode, which reduces energy usage during operation without compromising on print quality. This makes it an environmentally friendly choice for businesses looking to reduce their carbon footprint.

The printer also supports various connectivity options, including USB and network capabilities, making it easy to integrate into existing office environments. With its robust security features, users can rest assured that sensitive documents remain confidential.

User-friendly controls and a clear display make operation straightforward, while the printer's self-diagnostic capabilities enhance maintenance and reduce interruptions. In summary, the Oki 5300 Plus is a feature-rich printer that combines quality, speed, and efficiency, making it a solid choice for businesses seeking reliable printing solutions.
Top Page Image Contents