Your received documents are light or have vertical streaks on them and you are not out of toner. First, print a cleaning page— Press the Select Function key, then press the 10/Msg. Print from Memory key, then press the Yes key. If that doesn’t help, Gently wipe the lens surface of the LED array with a soft pad moistened with rubbing alcohol, and then see if the machine works properly (refer to “Replacing the Toner Cartridge,” page 70). If your OKIFAX still does not work properly, remove the image drum unit (refer to “Replacing the Image Drum Unit,” page 73), and tap the toner cartridge. If this does not work, you may need to replace your image drum cartridge.

You set your OKIFAX for delayed transmission but it did not send.

Check the display to make sure that you have set the clock to the correct time. See “Setting the Date and Time,” page 21.

Your OKIFAX disconnected before you could answer a voice request.

You must answer a voice request while the warbling tone is sounding. When you hear the warbling tone, press the Voice Request key after picking up your handset.

Your OKIFAX will not poll a remote fax machine. Call the person at the remote fax machine and make sure that they have loaded documents and set their fax machine in polling transmission mode.

Someone tried to send you a confidential fax but nothing happened.

You must set up a mail box before anyone can send you a confidential fax. See “Receiving Confidential Faxes,”

page 47. Make sure the person sending you the fax knows the correct mail box number.

Your OKIFAX is connected to a PBX and you cannot dial out. You must enter your access digit to reach an outside line before the telephone number for each number that you dial or program into your machine. Also, your OKIFAX must be programmed for PBX operation before it will work. See “Connecting to a PBX,” page 26.

You want to answer an external telephone but your OKIFAX always answers first. If you are using an external telephone, change your OKIFAX’s incoming ring response user function setting. See page 57.

Your received faxes sometimes look distorted. If the document received is wider or longer than the paper you have loaded into your paper tray, your OKIFAX automatically reduces the length of the document to fit on your paper. This type of problem could also be communica- tion related.

You are constantly receiving unsolicited advertising on your OKIFAX.

Try using the closed network function. See page 40.

Your OKIFAX does not immediately switch to TEL mode when you make or receive a voice call. Try pressing the Stop key. Your OKIFAX will return to standby mode so that you can converse. This condition may happen infrequently due to telephone line conditions, or the type of external telephone used. Check the physical line connections— wall outlet and cord. If this problem happens often, call your Authorized OKIFAX Dealer for service.

80Problem Solving

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Oki 5300 Plus manual Problem Solving

5300 Plus specifications

The Oki 5300 Plus is a powerful and versatile color printer that stands out in the crowded field of printing technology. Designed with businesses in mind, it combines efficiency with high-quality output to cater to a variety of printing needs. One of its main features is its advanced LED technology. This innovation allows for precise and consistent color reproduction, making it ideal for producing marketing materials, brochures, and other professional documents.

Another notable feature of the Oki 5300 Plus is its high print resolution, which can reach up to 1200 x 1200 dpi. This ensures that text is sharp and images are vivid, contributing to the overall visual impact of printed materials. The printer supports a wide range of media sizes, from standard A4 sheets to larger formats, making it versatile enough for different project requirements.

The Oki 5300 Plus is built for efficiency, boasting a fast print speed of up to 30 pages per minute for both color and monochrome documents. This means that businesses can produce large volumes of prints quickly, enhancing productivity and reducing downtime. In addition to its print capabilities, the device also features advanced duplex printing, allowing users to print on both sides of the paper automatically, which helps save on material costs.

Energy efficiency is another characteristic of the Oki 5300 Plus. It is designed to consume less power and comes equipped with an Eco Mode, which reduces energy usage during operation without compromising on print quality. This makes it an environmentally friendly choice for businesses looking to reduce their carbon footprint.

The printer also supports various connectivity options, including USB and network capabilities, making it easy to integrate into existing office environments. With its robust security features, users can rest assured that sensitive documents remain confidential.

User-friendly controls and a clear display make operation straightforward, while the printer's self-diagnostic capabilities enhance maintenance and reduce interruptions. In summary, the Oki 5300 Plus is a feature-rich printer that combines quality, speed, and efficiency, making it a solid choice for businesses seeking reliable printing solutions.