Olympus P-11 instruction manual Troubleshooting, Until you hear a clicking

Troubleshooting

Before sending your printer for service, check the following to try to resolve the problem. If the problem persists, contact your nearest Olympus service center.

Problem	Cause·status	Resolution	Page
Cannot turn the	The AC adapter is not	Connect the AC adapter	14
printer on.	connected.	properly.
Cannot remove	The printer turned off	Push the ink ribbon cartridge in
the ink ribbon	during the operation.	until you hear a clicking
cartridge.		sound. Turn the printer on	—
		again and wait until the
		mechanical sound stops.
Printing from the	The printer takes a long	Opening time varies depending
digital camera	time to open a TIFF file.	on the image size. Wait until	—
takes a long time		opening finishes.
to start.
	Trimming selected by	Wait until opening finishes.	—
	DPOF takes a long time.
Printing does not	The paper or ribbon	Use the same size ribbon
start.	cartridge is not suitable	cartridge and paper.
	for the paper size you are
	using.
			18, 35
	The print size set on the	Insert the same size paper and
	digital camera or computer	ribbon cartridge as selected on
	does not match the sizes	the digital camera or computer.
	of the loaded paper and
	ribbon cartridge.
	The ink ribbon cartridge is	Insert an ink ribbon cartridge.	16
	not Inserted.
	Paper or the paper tray is	Load paper into the paper tray	20, 22
	not inserted.	and then insert the paper tray.
	Paper is jammed at the	Remove the paper.	32
	paper eject section.
	The printer driver is not	Install or re-install the printer
	properly installed on the	driver on the computer.	26
	computer.
	Indicators light or blink.	—	30
Noise interferes	Pictures that were not	Use a computer to print image
with printed	taken with a digital	data that has not been	26
images.	camera were printed from	recorded by a digital camera.
	a digital camera.
Printing intervals	Printing intervals are	This is not a malfunction. Wait
have become	automatically extended	a few minutes.
longer.	during continuous printing		—
	to prevent the internal
	components from
	overheating.

• If paper is jammed, see page 32. “If paper is jammed”

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