7Troubleshooting Guide
Problem |
| Solution |
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Motor will not turn | 1. | The tubing may be causing a jam. Observe how the tubing is loaded | ||
(OVERCURRENT condition) |
| in the pump(s) and, if necessary, reload it. | ||
| 2. | Detach the pump(s) and check for a mechanical jam. Substitute | ||
To recover from an |
| another pump, if necessary. | ||
3. | Check to see if the fuse is blown. Replace if necessary. Refer to | |||
overcurrent, first turn | ||||
the power switch off, |
| Chapter 9 for fuse ratings and chapter 8 for instructions on how to | ||
and then back on. |
| replace it. | ||
Then attempt solutions |
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1 through 8. | 4. | Make sure you are using tubing of the appropriate wall thickness for | ||
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| the pump(s). Refer to Table | ||
| 5. | Make sure you are using tubing of the appropriate durometer for | ||
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| your pump(s). Try to operate the motor with tubing of 68 or smaller | ||
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| durometer. | ||
| 6. | Make sure the tubing is not caught on the bottom roller. Reposition | ||
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| the roller slightly and reload the tubing, if necessary. | ||
| 7. | Make sure no part of the tubing is being constricted by a clamp. | ||
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| Loosen clamps if necessary. | ||
| 8. | Turn the unit’s power off and on, adjust the settings, and attempt to | ||
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| resume pumping. | ||
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The pump(s) will not stay on | 1. | Make sure you have properly mounted the pump(s) to the motor. | ||
the motor | ||||
| 2. | If the pump(s) are not properly mounted, review Section 3.1 on how | ||
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| to attach pump(s) to the motor. | ||
| 3. | Remove and properly attach the pump(s) to the motor. | ||
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Pump messages appear in a language other than the one you want
The LANGUAGE button was inadvertently pressed. Make sure that you are pumping in a mode other than the TIME Mode before pressing the LANGUAGE button, so you can watch the language change. To change languages, refer to Section 5.1.
Problem has not been resolved | Call Customer Service |
following the suggestions in |
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this chapter |
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