Troubleshooting
If you have any trouble using the integrated amplifier, look for a solution in this section.
If you can't resolve the issue yourself, try resetting the integrated amplifier before contacting your Onkyo dealer. To reset the integrated amplifier to its factory defaults, see “Restoring the Default Settings” (➔ page 40).
Power
Can’t turn on the Integrated Amplifier.
•Make sure that the power cord is properly plugged into the wall outlet (➔ page 16).
•Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it in again.
The Integrated Amplifier turns off unexpectedly.
•When the Auto Standby function is activated, the integrated amplifier will automatically enter Standby mode (➔ page 38).
•When the protection circuit is activated (because of speaker
Audio
There’s no sound.
•Make sure the integrated amplifier’s volume control is not set to minimum (➔ page 27).
•Make sure the correct input source is selected (➔ page 28).
•Make sure the integrated amplifier is not muted (➔ page 31).
•Make sure the speakers are connected correctly (➔ page 13).
•Check all connections and correct as necessary (➔ page 13).
•While headphones are connected, the speakers and PRE OUT output no sound (➔ page 31).
•The integrated amplifier does not support digital formats other than PCM. Inputting a digital format other than PCM will cause loud noise.
•If “ROUTE” is set to anything other than “NORMAL”, make sure that each component is connected accordingly (➔ page 23 to 25, 39).
The sound quality is not good.
•Make sure the speaker cables are connected with the correct polarity (➔ page 13).
•Make sure all audio connecting plugs are pushed in all the way (➔ page 16).
•The sound quality can be affected by strong magnetic fields, such as those from a TV. Try moving any such devices away from the integrated amplifier.
•If you have any devices that emit
Headphone output is intermittent or there’s no sound.
•This may be due to dirty contacts. Clean the headphones plug. See your headphones’ instruction manual for cleaning information. Also, make sure that the headphones cable is not broken or damaged.
•Make sure that “ROUTE” is not set to “MAIN” (➔ page 39).
Audio performance
•Audio performance will be at its best about 10 to 30 minutes after the integrated amplifier has been turned on and had time to warm up.
•Using cable ties to bundle audio cables with speaker or power cables may degrade the sound quality, so refrain from doing it.
•Depending on the country, the integrated amplifier may be
•Install the integrated amplifier on a sturdy rack or shelf. Position it so that its weight is evenly dispersed on its four legs. Do not install the integrated amplifier in a place with vibration or an unstable location.
•Plug the power cord into an AC wall outlet.
En
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