Onkyo TX-SR707 instruction manual 122, Troubleshooting

Troubleshooting—Continued

The surround speakers produce no sound

•When the DTS Surround Sensation, T-D (Theater- Dimensional), Stereo or Mono listening mode is selected, the surround speakers produce no sound.

•Depending on the source and current listening mode, not much sound may be produced by the surround speakers. Try selecting another listening mode.

•Make sure the speakers are configured correctly (page 80).

The center speaker produces no sound

•When the DTS Surround Sensation or Stereo listening mode is selected, the center speaker produces no sound.

•In the Mono listening mode, only the front speakers output sound if the “Output Speaker” setting is set to “Left+Right” (page 84).

•Make sure the speakers are configured correctly (page 80).

The front high, front wide and surround back speakers produce no sound

•Depending on the current listening mode, no sound may be produced by the front high, front wide, and surround back speakers. Select another listening mode (page 76).

•Not much sound may be produced by the front high, front wide, and surround back speakers with some sources.

•Make sure the speakers are configured correctly (page 80).

•While Powered Zone 2 is being used, playback in the main room is reduced to 5.1-channels and the front high and front wide speakers produce no sound (page 102).

The subwoofer produces no sound

•When you play source material that contains no infor- mation in the LFE channel, the subwoofer may pro- duce no sound.

•Make sure the speakers are configured correctly (page 80).

There’s no sound with a certain signal format

•Check the digital audio output setting on the con- nected device. On some game consoles, such as those that support DVD, the default setting is off.

•With some DVD-Video discs, you need to select an audio output format from a menu.

•Depending on the input signal, some listening modes cannot be selected (pages 70-75).

Can’t get 6.1/7.1 playback

•If no front high, front wide and surround back speak- ers are connected, or the Zone 2 speakers are being used, 6.1/7.1 playback is not possible.

•You can not always select all of the listening modes, depending on the number of the speakers connected (pages 70-75).

The speaker volume cannot be set as required (The volume cannot be set to +18.0 dB)

•Check to see if a maximum volume has been set (page 93).

•If the volume level of each individual speaker has been adjusted to high positive values (page 82), then the maximum master volume possible may be reduced.

Note that the individual speaker volume levels are set automatically after Audyssey MultEQ® Room Cor-

rection and Speaker Setup has been completed (page 51).

Noise can be heard

•Using cable ties to bundle audio cables with power cords, speaker cables, and so on may degrade the audio performance, so don’t do it.

•An audio cable may be picking up interference. Try repositioning your cables.

The Late Night function doesn’t work

•Make sure the source material is Dolby Digital, Dolby Digital Plus, and Dolby TrueHD (page 99).

About DTS signals

•When DTS program material ends and the DTS bit- stream stops, the AV receiver remains in DTS listen- ing mode and the DTS indicator remains on. This is to prevent noise when you use the pause, fast forward, or fast reverse function on your player. If you switch your player from DTS to PCM, because the AV receiver does not switch formats immediately, you may not hear any sound, in which case you should stop your player for about three seconds, and then resume play- back.

•With some CD and LD players, you won’t be able to playback DTS material properly even though your player is connected to a digital input on the AV receiver. This is usually because the DTS bitstream has been processed (e.g., output level, sampling rate, or frequency response changed) and the AV receiver doesn’t recognize it as a genuine DTS signal. In such cases, you may hear noise.

•When playing DTS program material, using the pause, fast forward, or fast reverse function on your player may produce a short audible noise. This is not a mal- function.

The beginning of audio received by an HDMI IN can’t be heard

•Since it takes longer to identify the format of an HDMI signal than it does for other digital audio sig- nals, audio output may not start immediately.

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