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Panasonic AG-HPG20, AG-HPG20E, AG-HPG20P Troubleshooting (Q&A) (continued), SD card, Playback, Software information for this product

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Troubleshooting (Q&A) (continued)Playback

Mosaic-like noise appears during rapid forward or rapid reverse playback.

No playback pictures appear even though the TV set is connected properly.

No playback sound is heard from the unit’s speaker.

No hot swap playback.

• This phenomenon is characteristic of digital equipment. It is not a		—
	sign of trouble.
• Is the input selector on the TV set at the “video input” position?		—
	Carefully read the instructions accompanying the TV set, and select
	the connected video input connector.
•	Has the unit’s volume level been turned down too low? Press the	P 82
	PAGE/AUDIO MON/VAR “+” button, and adjust the volume level.
• No sound can be heard from the speaker when headphones are		—
	connected to the headphone jack.
•	This unit does not support hot swap playback. To continue	P 64
	playback, stop playback, and then replace the P2 card with another
	card.

SD card

Data cannot be read on the SD card.

• Has the SD card been formatted properly? Format the card using	P 33
the unit.

Software information for this product

1.Customer advisory: This product includes software licensed under the GNU General Public License (GPL) and GNU Lesser General Public License (LGPL); customers have the right to download, modify, and redistribute source code for this software.

Descriptions of the GPL and LGPL are stored on the installation CD included with this camera-recorder. See the folder named \LDOC. (The description is the original (written in English)) To download the relevant source code, visit https://eww.pavc.panasonic.co.jp/pro-av/

Please note that we cannot answer any questions you may have about the content, etc. of any source code you may obtain from the above Web site.

2.This product includes software licensed under the MIT License. A description of the MIT is stored on the installation CD included with this portable recorder. See the folder named \LDOC. (The description is the original (written in English))

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Contents

Page Read this first CAUTION WARNING: CAUTION: Operating precaution IMPORTANT Read this first! (continued) For U.K FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLY FOR CONTINENTAL EUROPE, ETC FOR U.K. ONLY Recommendation for Use of Genuine Panasonic Battery (Rechargeable Battery) To remove the battery EMC NOTICE FOR THE PURCHASER/USER OF THE APPARATUS Operating precautions Characteristics of the battery After using the unit, always remember to remove the battery Protect the battery terminals Liquid crystal display Connector protection Contents Recommendation for Use of Genuine Panasonic Battery Introduction Name of the parts Saving data Copying data from P2 cards to the Editing Displays Menu How to use the unit 4 HD/SD-SDIconnection (Page 63) HD/SD-SDIsignal Using an external hard drive (HDD) Saving data onto an external hard drive (Page 67) How to use the unit (continued) Using a PC Editing by connecting the unit to a PC (Page 79) About this manual Before use Before use (continued) Media which can be used with this unit Screw holes Accessories Name of the parts Mechanism area and input/output connector area Charging the battery Installing and removing the power supply Basic operations Menu operations Operations performed when the function buttons are pressed EXIT/2 ALT/3 Example of a menu operation: (when the Basic operations (continued) Operation modes Thumbnail display screen Normal display screen PC mode LCD monitor settings Setting date and time 6 Press or to set “YEAR” to “2009” 7 Press to move the setting item to “MONTH” 8 Press or to set “MONTH” to “MAY” 9 Use the same method as in steps 7 and 8 to set “DAY”, “HOUR” and “MINUTE” P2 cards Formatting P2 cards 2 Press [MENU/MODE CHK] 3 Using , and , select “OPERATION” – “FORMAT”, and press 4 Select “YES” on the confirmation screen, and press P2 cards (continued) Ejecting P2 cards 1 Confirm P2 card access LED is not blinking orange 2 Open the card slot cover and raise the P2 P2 card recording durations DVCPRO/DV DVCPRO50 DVCPRO HD Audio 4CH Other Using SD/SDHC memory cards Saving USER files on SD cards Thumbnail display Thumbnail display (continued) Names and functions of thumbnail display screen parts (continued) 1Display statuses ALL: SAME FORMAT: • HDD 3Clip information display 4Clip format 5Duration 6USB HOST mode indicator Changing the displays on the thumbnail display screen 1 Display the thumbnail display screen ALL CLIP: SAME FORMAT CLIPS: Setting the items to be displayed 3 Using , and , select the item to be set at the lower level of “THUMBNAIL” – “SETUP”, and press INDICATOR: DATA Clip management Repairing and connecting clips Repairing defective clips 2 Select the clip to be repaired – “REPAIR CLIP”, and press Connecting incomplete clips Clip management (continued) Copying clips 2 Select the clip to be copied Displaying the clip information 2 With cross cursor operation, move the cursor to the target clip 4 Using and , select “PROPERTY”, and press 5 Select “CLIP PROPERTY” on the sub-menudisplayed, and press 1)Information added to clips (Page 37) Displaying the clip information (continued) 6 If necessary, reference the clip meta-data NEWS: contents MEMO: Editing the clip information 4 Using , and , select “PROPERTY” –“CLIP PROPERTY”, and press 5 Using and , select the item to be edited, and press 8 Select “OK” with cross cursor operation, and press to quit editing Adding the meta-datato clips Preparation of the meta-dataupload file Setting to add meta-data Adding the meta-datato clips (continued) COUNT value Page How the COUNT value of USER CLIP NAME is added when the data exceeds 4 GB Loading the meta-datasetting value Checking and revising the loaded meta-data Checking and revising the loaded meta-data(continued) Deleting the meta-data Recording clips to which the meta-datawas added Adding shot marks to clips Displaying the P2 card status 1)Write-protectmark 2)P2 card status FORMAT ERROR: NOT Displaying SD card information –“DEVICES” – “SD CARD”, and press SD STANDARD: BLANK: TOTAL: Clip playback Clip playback (continued) Playing back clips (continued) Basic playback operations Play () Rapid forward playback () Variable-speedplayback 1 Press during playback 2 Press , and change the playback speed Clip and text memo forward/reverse 1 Press during playback to establish the pause mode Thumbnail display area Adding text memos Playback from text memo position 3 Using , and , select “THUMBNAIL” –“TEXT MEMO CLIPS”, and press Deleting text memos 2 Move the cursor to the text memo to be deleted, and press 3 Press [MENU/MODE CHK], and then select “OPERATION” – “DELETE” using , and 4 Select “YES”, and press Dividing and copying clips using text memos Outputting images to an external monitor for playback Recording data on P2 cards Recording data on P2 cards (continued) Recording (continued) 2-slotcontinuous recording Waveform monitor (WFM) displays When the “WFM” setting on “DISPLAY SETUP” is “OFF” Time code displays 1 Press [COUNTER] TC: UB: FR: Setting the recording time code (continued) Specifying the time code (TC PRESET) (continued) 5 After the time code value has been set, press 6 Using , move to “YES”, and press 7 Press [MENU/MODE CHK] 2 times to release the menu mode Copying data from P2 cards to the hard drive Copying data from P2 cards to the hard drive (continued) Switching to the USB HOST mode 1 Hold down [POWER] for at least 1 second to turn the power on 2 seconds Types of hard drives and usable functions Hard drive type Features Functions that can be used Formatting the hard drive Exporting data to a hard drive in 1-cardincrements 3 Insert the P2 card 4 Press [MENU/MODE CHK] 5 Using , and , select “HDD” – “EXPORT”, and press 7 Select “YES”, and press Exporting one clip at a time to a hard drive 3 Select the clip on the P2 card to be copied onto the hard drive 5 Using , and , select “OPERATION”– “COPY”–“HDD(FAT)”, and press 6 Select “YES”, and press . Clip copying now starts Page Hard drive data display 4 Using , and , select “HDD” – “EXPLORE”, and press With a TYPE S or P2STORE hard drive With FAT Deleting the partition Thumbnail displays of clips on the hard drive 1 Display the HDD EXPLORE screen 2 Using and , select the partition to be displayed, and press 4) Disk information NUMBER (NO.): Connecting the hard drive for use Connecting the hard drive for use (continued) Easy playback of clips on the hard drive (For viewing materials) Deleting clips on the hard drive 4 Using , and , select “OPERATION”– “DELETE”, and press Editing by means of external devices Screen displays 4Compressed recording format display AVC-I100: AVC-I50: HD: 50M: Screen displays (continued) REPEAT 1CLIP 1CLIP R x /x (x /x ): CANNOT RE-CONNECT CANNOT RECOGNIZE HDD CANNOT REPAIR CARD FULL COPY INHIBITED RUN DOWN CARD TOO MANY CLIPS TOO MANY PARTITIONS TOO MANY TARGETS TURN POWER OFF Selecting what is to be displayed on the screen Item displayed MODE CHECK OTHER DISPLAY setting 21 Setting compressed recording format Recording/output supporting format AG-HPG20output format (during playback) Basic operations on the setting menus Setting menu configuration List of setting menus RECORDING SETUP screen (continued) INT SG 100%CB 75%CB: SMPTE: List of setting menus (continued) CC REC Panasonic camera recorder, recording format and Recording Mark Model Recording Mark Type WIDE SELECT WIDE NORMAL COMP MODE DARK: TIMECODE SETUP screen (continued) EXT UB REGEN UB MODE USER: TCG: VITC BLANK THRU: VITC POS-1 10L 16L VITC POS-2 18L 13L HD EMBD VITC HD EMBD LTC SW MODE screen USER1 INPUT SEL: SYS FORMAT: REC FMT/SD: PLAYBACK FUNCTIONS screen REPEAT PLAY AUDIO OUT CH1 · CH2: CH1: PLAYBACK FUNCTIONS screen (continued) SDI IN LOCK INT: INPUT: SPEED MAX AV OUT SETUP screen (continued) UMID REC UMID GEN EXT: UMID POS EMBEDDED AUDIO AUDIO REF LEVEL (AG-HPG20P) FS-20: FS-18: CC(F1) BLANK CC(F2) BLANK DISPLAY SETUP screen OSD OUT SEL LCD: LCD·VIDEO: For LCD: DISPLAY SETUP screen (continued) LCD SETTING RETURN CHANGE: Adjusted LCD COLOR LEVEL UPCON MODE S-PANEL: CROP: STRETCH: EDGE CROP OTHER FUNCTIONS screen PC MODE SELECT USB HOST: USB DEVICE: BEEP SOUND OTHER FUNCTIONS screen (continued) POWER SAVE SYSTEM FREQ 59.94 Hz, 50 Hz (AG-HPG20P) 59.94 Hz, 50 Hz (AG-HPG20E) OPTION MENU screen 1394 STATUS RATE: 60/50: CH: Warning system table Troubleshooting (Q&A) Recording does not start The P2 card has been inserted properly, but recording is not possible The clip created during one Troubleshooting (Q&A) (continued) Playback SD card Software information for this product Updating the drivers installed in the unit Maintenance Condensation Storage precautions Handling the data recorded on P2 cards Use of SD/SDHC memory cards Specifications Specifications (continued) [MEMORY CARDS] Recording/playback time [AUDIO] Audio recording formats 48kHz 16bits 8CH Audio input For Europe For business users in the European Union Information on Disposal in other Countries outside the European Union Note for the battery symbol (bottom two symbol examples):