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Panasonic BB-HCM331A Support page, Seeing Help page, Seeing Product Information

Models: BB-HCM331A

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3.2 Support page

Operating Instructions

3.2 Support page

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Support
(20)	Help	Displays the Help page (see page 117).
(21)	Product	Displays product information website (see page 117).
	Information
(22)	Support	Displays support information website (see page 118).
	Information

3.2.1Seeing Help page

The Help page displays explanations for each feature about the following 1. to 6. items.

Clicking [Help] on the Support page displays the next page.

3.2.2Seeing Product Information

You can see product information on the Panasonic Network Camera support website.

Clicking [Product Information] on the Support page displays the URL, click it.

Note

If the camera is not connected to the Internet, the website cannot be displayed.

[For assistance, please call: 1-800-272-7033]

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Panasonic BB-HCM331A operating instructions Support page, Seeing Help page, Seeing Product Information

Contents

Outdoor Ready Network CameraModel No. BB-HCM331A Operating InstructionsSplash Resistant body for indoor and outdoor use Main FeaturesIPv6*1 Network Camera Audio 2-way Communication*2 Walkie-talkie TypeSupporting Viewnetcam.com service Various Camera Control FeaturesSD Memory Card*1 Recording Enhanced Multi-Camera PageAbbreviations How to Use This DocumentationTrademarks Installation/TroubleshootingFor IPv4 Connection System Requirements for your PCDescription OperatingFor IPv6 Connection SAVE THESE INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONSOperating Instructions User Name and Password ProtectionTable of Contents 3 Camera Maintenance Setting UPnP to Display Camera Shortcut in My Network PlacesSetting the Internet Temporary File Setting on Web Browser Index SpecificationsFile Size and Number of Buffered Images Number of Images on the SD Memory Card1 Camera Monitoring 1.1 Accessing the CameraA B C D E F G Version NumberSelect a language to display Displays IPv4, IPv6 or IPsec connection 1.1.1 To Access the Camera in IPv6 IPv6 Domain Name ServiceWhat is IPv6? Confirming that You Can Access the Camera Setting up the IPv6 Router, your PC, and the CameraSetting up the IPv6 Router Setting up your PCListen Button and Adjustment Bar 1.2 Viewing Single Camera pageTalk Button Capture Image Button see page Operation BarSecurity Warning window The Banner Cursor 1.2.1 Auto Centering the Image Click to Center1.2.2 Capturing a Still Image 1.2.3 Using Operation Bar Applies the camera direction to a preset positionWhen the External I/O detects a signal, the camera Pan/Tilt Operation Pan/Tilt Scan Pan/TiltPan -60 ˚ to +60 ˚ Tilt -45 ˚ to +20 ˚ Registering Home Position/Alarm Position 1.2.4 Setting Home Position/Alarm Position/Preset ButtonRegistering a Preset Button Pan/Tilt Preset Preset number Setting a nameThe button turns blue Home Position Pan/Tilt Putting the cursor displays the preset Viewing the ImageAlarm Position The camera takes each position, and the image is displayedChanging or Deleting the Settings Home Position Pan/Tilt Preset Alarm Position Preset numberChanging the name The deleted button turns white Adjustment Bar Audio Feature1.3 Listening to Camera Audio-Talking to the Camera Listen Button Talk ButtonFor Microphone For SpeakerEXTSP Camera Resister CapacitorExternal Microphone Input Terminal 33 K1.4 Viewing Multi-Camera page Capture Image Button see pageAudio Buttons see page When the image is not displayed on the Multi-Camera page The trigger is displayed see page 83 or page 1.5 Viewing Buffered Image pagePlay Date and time of the day when the images were buffered are displayedPrev or Next First, 1000, 100, 10 or 10, 100, 1000, Last1.5.1 Deleting Buffered Images 1.6 Viewing Still Images on Your Mobile Phone If the image is not displayed properly, try the following 2 URLs 2.1 Using Camera Features 2 Various Camera FeaturesEnables IPsec Transport or Tunnel mode see page Time IndicatorExternal Output2.2 Connecting the Camera to Your IPv4 Network Normally sets Automatic Setup Uses a static IP addressUses ISP DHCP server function Static Setup DHCP Setupor network administrator about the accessible port number SettingDescription case, the camera automatically searches the unused portISP or network administrator, enter them in this data field SettingDescription standard image quality. File sizes may change depending2.3 Connecting the Camera to Your IPv6 Network Static Setup Description SettingDescription SettingCameras IPsec Feature 2.4 What is IPsec?Transport Mode Encrypted IPsec Mode SelectionNot Encrypted Tunnel ModeEncrypted 2.5 Encrypt the Camera Image in Transport Mode Setting Settingaccess, private information leak or interference. To protect your DescriptionPage 2.6 Encrypt the Camera Image in Tunnel Mode Description SettingSettings SettingDescription IKE ItemsSettings SettingsIKE Items Items2.7 Using UPnP Universal Plug and Play When finished, Success! is displayed 4. Click Go to UPnP page 3. Click Save when finished New settings are savedThe UPnP page is displayed For assistance, please call2.8 Registering with the Viewnetcam.com service SettingDescription 1. Wait for a while, and click Refresh on the web browser 2.9 Setting Date and Time cameras internal clock. It adjusts automatically every day SettingDescription are used for image buffer/transfer, operation time and time1. Click Camera on the Setup page 2. Set each parameter 2.10 Changing Camera SettingsClicking Cancel cancels your settings without saving changes Operating InstructionsSetting Setting Hold keeps the currentDescription If you did not set any presets, the camera cannot turn to the SettingDescription In the color night view mode, the camera image becomesMax. +20 ˚ Specifying Pan/Tilt RangeMax. +60 ˚ Min. -60 ˚1. Click Audio on the Setup page 2. Set each parameter 2.11 Adjusting AudioClicking Cancel cancels your settings without saving changes Operating InstructionsDescription SettingPage Setting camera displays authentication window in camera accessDescription Administrator Administrator/General Users/Guest UsersItems General Users2.13 Logging in to the Camera 2.14 Creating, Modifying or Deleting General Users When setting Permit accessSettings for guest users Access level is set for each general user. Check the feature to SettingDescription user. Not permitted, Unlimited, 10 seconds-60 minutesPage language, the Setup, Maintenance and Support pages SettingDescription German, Italian, Spanish, Russian, Simplified ChineseOperating Instructions 4. Click Go to Image Display page The Image Display page is displayed2.16 Configuring Multiple Cameras Description Setting2.17 Format the SD memory card 2.18 Stop the SD Memory Recording 2.19 Buffering or Transferring Images by Timer Setting SettingSelecting Timer enables the camera to buffer/transfer the DescriptionSetting SettingDescription DescriptionSetting Descriptioncamera deletes the old images, and continues to buffer the Select FTP, and click Next. The following page is displayed When you set FTP for Transfer MethodClicking Back takes you back to the previous page For assistance, please callLogin Timing SettingDescription 255.255.255.255 are not available. Or set a host nameWhen you set E-mail for Transfer Method Description Setting8. Confirm the settings, and click Save New settings are saved 2.20 Buffering or Transferring Images by Alarm Signal Setting SettingDescription DescriptionSetting SettingDescription DescriptionDescription SettingDescription SettingSelect FTP, and click Next. The following page is displayed When you set FTP for Transfer MethodClicking Back takes you back to the previous page For assistance, please callDescription SettingWhen you set E-mail for Transfer Method Description SettingDescription SettingDetectable An alarm signal is detectedUndetectable DetectableTransport Mode E-mail or FTP Server Encrypted 2.21 Transfer the Camera Image in Transport ModeSupported Feature 2.22 Transfer the Camera Image in Tunnel Mode2.23 Specifying Operation Time About Operation Time SettingDescription collector when the camera powers up. If you check Short 2.24 Controlling External Output TerminalIf you check Open, the internal transistor turns off and the operation bar. You can name the button depending on your2.25 Changing Indicator Display 3.1 Maintenance page 3 Camera Maintenance3.1.2 Restarting the Camera 3.1.1 Confirming the Status3.1.3 Updating the Camera Firmware The Update page is displayed in about a minute 4. Click Browse 7. Confirm that the version number on the Top page is updated Updated versionIf the version number is updated, the firmware update is complete For assistance, please call3.1.4 Creating Configuration File 3.1.5 Loading Settings from a Configuration File 3.1.6 Resetting the Camera to Factory Default 3.2 Support page 3.2.1 Seeing Help page3.2.2 Seeing Product Information 3.2.3 Seeing Support Information Explanation of the External I/O 3.3 External I/OCircuit Diagram Example FACTORY DEFAULT RESET Button Press the button with a pointed object 3.4 FACTORY DEFAULT RESET ButtonThe camera has a RESTART button on the side 3.5 RESTART ButtonPressing the RESTART button restarts the camera After removing the sunshade, press the RESTART buttonBasic 3.6 Default Setting ListDefault ItemsRequired Default ItemsRequired Default AccountDefault ItemsDefault ItemsRequired Default AdvancedItems RequiredDefault ItemsRequired Turn indicator Preset Buttonson when camera is on3.7.1 Cleaning the Main Unit 3.7 CleaningLocal IP Address 3.8 Setting an IP Address on Your PCFinding the camera 3.9 Using Setup ProgramIPv6 Information Manual Setup window Automatic Setup Local or Internet Access or Manual Setup3.10 Setting Your PC 3.10.1 Setting the Proxy Server Settings on Web BrowserHow to Set the Proxy Server Settings If not checked, click Cancel. Proxy settings are not required 3. Click the Connections tab, and click LAN SettingsSee if the check box is checked or not. If checked click Advanced For assistance, please callOperating Instructions 6. Click OK3.10.3 Setting the Internet Temporary File Setting on Web Browser 3.10.2 Setting UPnP to Display Camera Shortcut in My Network PlacesControl Panel CompleteASCII Character Table 3.11 ASCII Character Table3.12 File Size and Number of Buffered Images Resolution 3.13 Number of Images on the SD Memory Card1 GB 512 MBSpecifications 3.14 SpecificationsOther Specifications SpecificationsSpecifications Other SpecificationsPower/Network Communication/Camera operation ItemsThe maximum number of frames changes depending on the image quality and what object you buffer Operating Instructions Operating Instructions IndexPage Page When you ship the product For product servicePanasonic Consumer Electronics Company Division of Panasonic Corporation of North America