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Panasonic BB-HCM331A operating instructions Seeing Support Information

Models: BB-HCM331A

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Operating Instructions

3.2.3Seeing Support Information

You can see support information on the Panasonic Network Camera support website.

Clicking [Support Information] on the Support page displays the URL, click it.

Note

If the camera is not connected to the Internet, the website cannot be displayed.

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Panasonic BB-HCM331A operating instructions Seeing Support Information

Contents

Model No. BB-HCM331A Network CameraOutdoor Ready Operating InstructionsIPv6*1 Network Camera Main FeaturesSplash Resistant body for indoor and outdoor use Audio 2-way Communication*2 Walkie-talkie TypeSD Memory Card*1 Recording Various Camera Control FeaturesSupporting Viewnetcam.com service Enhanced Multi-Camera PageTrademarks How to Use This DocumentationAbbreviations Installation/TroubleshootingDescription System Requirements for your PCFor IPv4 Connection OperatingFor IPv6 Connection IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONSUser Name and Password Protection Operating InstructionsTable of Contents Setting UPnP to Display Camera Shortcut in My Network Places 3 Camera MaintenanceSetting the Internet Temporary File Setting on Web Browser File Size and Number of Buffered Images SpecificationsIndex Number of Images on the SD Memory Card1.1 Accessing the Camera 1 Camera MonitoringVersion Number A B C D E F GSelect a language to display Displays IPv4, IPv6 or IPsec connection IPv6 Domain Name Service 1.1.1 To Access the Camera in IPv6What is IPv6? Setting up the IPv6 Router Setting up the IPv6 Router, your PC, and the CameraConfirming that You Can Access the Camera Setting up your PCTalk Button 1.2 Viewing Single Camera pageListen Button and Adjustment Bar Capture Image Button see page Operation BarSecurity Warning window The Banner 1.2.1 Auto Centering the Image Click to Center Cursor1.2.2 Capturing a Still Image Applies the camera direction to a preset position 1.2.3 Using Operation BarWhen the External I/O detects a signal, the camera Pan/Tilt Scan Pan/Tilt Pan/Tilt OperationPan -60 ˚ to +60 ˚ Tilt -45 ˚ to +20 ˚ 1.2.4 Setting Home Position/Alarm Position/Preset Button Registering Home Position/Alarm PositionPan/Tilt Preset Preset number Setting a name Registering a Preset ButtonThe button turns blue Alarm Position Viewing the ImageHome Position Pan/Tilt Putting the cursor displays the preset The camera takes each position, and the image is displayedHome Position Pan/Tilt Preset Alarm Position Preset number Changing or Deleting the SettingsChanging the name The deleted button turns white 1.3 Listening to Camera Audio-Talking to the Camera Audio FeatureAdjustment Bar Listen Button Talk ButtonFor Speaker For MicrophoneEXTSP External Microphone Input Terminal Resister CapacitorCamera 33 KCapture Image Button see page 1.4 Viewing Multi-Camera pageAudio Buttons see page When the image is not displayed on the Multi-Camera page 1.5 Viewing Buffered Image page The trigger is displayed see page 83 or pagePrev or Next Date and time of the day when the images were buffered are displayedPlay First, 1000, 100, 10 or 10, 100, 1000, Last1.5.1 Deleting Buffered Images 1.6 Viewing Still Images on Your Mobile Phone If the image is not displayed properly, try the following 2 URLs 2 Various Camera Features 2.1 Using Camera FeaturesEnables IPsec Transport or Tunnel mode see page External IndicatorTime OutputNormally sets Automatic Setup Uses a static IP address 2.2 Connecting the Camera to Your IPv4 NetworkUses ISP DHCP server function DHCP Setup Static SetupDescription Settingor network administrator about the accessible port number case, the camera automatically searches the unused portDescription SettingISP or network administrator, enter them in this data field standard image quality. File sizes may change depending2.3 Connecting the Camera to Your IPv6 Network Static Setup Setting DescriptionSetting Description2.4 What is IPsec? Cameras IPsec FeatureIPsec Mode Selection Transport Mode EncryptedTunnel Mode Not EncryptedEncrypted 2.5 Encrypt the Camera Image in Transport Mode access, private information leak or interference. To protect your SettingSetting DescriptionPage 2.6 Encrypt the Camera Image in Tunnel Mode Setting DescriptionDescription SettingSettings IKE ItemsIKE Items SettingsSettings Items2.7 Using UPnP Universal Plug and Play The UPnP page is displayed 3. Click Save when finished New settings are savedWhen finished, Success! is displayed 4. Click Go to UPnP page For assistance, please callSetting 2.8 Registering with the Viewnetcam.com serviceDescription 1. Wait for a while, and click Refresh on the web browser 2.9 Setting Date and Time Description Settingcameras internal clock. It adjusts automatically every day are used for image buffer/transfer, operation time and timeClicking Cancel cancels your settings without saving changes 2.10 Changing Camera Settings1. Click Camera on the Setup page 2. Set each parameter Operating InstructionsSetting Hold keeps the current SettingDescription Description SettingIf you did not set any presets, the camera cannot turn to the In the color night view mode, the camera image becomesMax. +60 ˚ Specifying Pan/Tilt RangeMax. +20 ˚ Min. -60 ˚Clicking Cancel cancels your settings without saving changes 2.11 Adjusting Audio1. Click Audio on the Setup page 2. Set each parameter Operating InstructionsSetting DescriptionPage camera displays authentication window in camera access SettingDescription Items Administrator/General Users/Guest UsersAdministrator General Users2.13 Logging in to the Camera When setting Permit access 2.14 Creating, Modifying or Deleting General UsersSettings for guest users Description SettingAccess level is set for each general user. Check the feature to user. Not permitted, Unlimited, 10 seconds-60 minutesPage Description Settinglanguage, the Setup, Maintenance and Support pages German, Italian, Spanish, Russian, Simplified Chinese4. Click Go to Image Display page The Image Display page is displayed Operating Instructions2.16 Configuring Multiple Cameras Setting Description2.17 Format the SD memory card 2.18 Stop the SD Memory Recording 2.19 Buffering or Transferring Images by Timer Selecting Timer enables the camera to buffer/transfer the SettingSetting DescriptionDescription SettingSetting DescriptionDescription Settingcamera deletes the old images, and continues to buffer the Clicking Back takes you back to the previous page When you set FTP for Transfer MethodSelect FTP, and click Next. The following page is displayed For assistance, please callDescription SettingLogin Timing 255.255.255.255 are not available. Or set a host nameWhen you set E-mail for Transfer Method Setting Description8. Confirm the settings, and click Save New settings are saved 2.20 Buffering or Transferring Images by Alarm Signal Description SettingSetting DescriptionDescription SettingSetting DescriptionSetting DescriptionSetting DescriptionClicking Back takes you back to the previous page When you set FTP for Transfer MethodSelect FTP, and click Next. The following page is displayed For assistance, please callSetting DescriptionWhen you set E-mail for Transfer Method Setting DescriptionSetting DescriptionUndetectable An alarm signal is detectedDetectable Detectable2.21 Transfer the Camera Image in Transport Mode Transport Mode E-mail or FTP Server Encrypted2.22 Transfer the Camera Image in Tunnel Mode Supported Feature2.23 Specifying Operation Time Setting About Operation TimeDescription If you check Open, the internal transistor turns off and the 2.24 Controlling External Output Terminalcollector when the camera powers up. If you check Short operation bar. You can name the button depending on your2.25 Changing Indicator Display 3 Camera Maintenance 3.1 Maintenance page3.1.1 Confirming the Status 3.1.2 Restarting the Camera3.1.3 Updating the Camera Firmware The Update page is displayed in about a minute 4. Click Browse If the version number is updated, the firmware update is complete Updated version7. Confirm that the version number on the Top page is updated For assistance, please call3.1.4 Creating Configuration File 3.1.5 Loading Settings from a Configuration File 3.1.6 Resetting the Camera to Factory Default 3.2.1 Seeing Help page 3.2 Support page3.2.2 Seeing Product Information 3.2.3 Seeing Support Information 3.3 External I/O Explanation of the External I/OCircuit Diagram Example 3.4 FACTORY DEFAULT RESET Button FACTORY DEFAULT RESET Button Press the button with a pointed objectPressing the RESTART button restarts the camera 3.5 RESTART ButtonThe camera has a RESTART button on the side After removing the sunshade, press the RESTART button3.6 Default Setting List BasicItems DefaultRequired Items DefaultRequired Default AccountDefault ItemsItems DefaultRequired Items AdvancedDefault RequiredItems DefaultRequired on when Preset ButtonsTurn indicator camera is on3.7 Cleaning 3.7.1 Cleaning the Main Unit3.8 Setting an IP Address on Your PC Local IP Address3.9 Using Setup Program Finding the cameraIPv6 Information Automatic Setup Local or Internet Access or Manual Setup Manual Setup window3.10.1 Setting the Proxy Server Settings on Web Browser 3.10 Setting Your PCHow to Set the Proxy Server Settings See if the check box is checked or not. If checked click Advanced 3. Click the Connections tab, and click LAN SettingsIf not checked, click Cancel. Proxy settings are not required For assistance, please call6. Click OK Operating InstructionsControl Panel 3.10.2 Setting UPnP to Display Camera Shortcut in My Network Places3.10.3 Setting the Internet Temporary File Setting on Web Browser Complete3.11 ASCII Character Table ASCII Character Table3.12 File Size and Number of Buffered Images 1 GB 3.13 Number of Images on the SD Memory CardResolution 512 MBOther Specifications 3.14 SpecificationsSpecifications SpecificationsPower/Network Communication/Camera operation Other SpecificationsSpecifications ItemsThe maximum number of frames changes depending on the image quality and what object you buffer Operating Instructions Index Operating InstructionsPage Page Panasonic Consumer Electronics Company For product serviceWhen you ship the product Division of Panasonic Corporation of North America