Panasonic BB-HCM331A When the image is not displayed on the Multi-Camera page

Operating Instructions

•When viewing video (Motion JPEG), we recommend using an Ethernet® switching hub instead of the repeater hub to prevent degradation in video display.

•Due to the network congestion or the number of accesses, the refresh interval may slow down.

•When the refresh interval is slow, restrict the bandwidth on the Network page (see page 43 and page 47). The refresh interval may be improved.

•To reduce the data traffic, the video can be automatically changed to refreshing still images on the General User page (see page 74).

•When viewing 4 cameras on the Multi-Camera page, you may need 3 to 4 Mbps bandwidth. If the bandwidth is not enough, the refresh interval may slow down.

When the image is not displayed on the Multi-Camera page

•Confirm that the Internet IP address is specified for each camera and that each camera is connected to the Internet. For Internet access, local IP addresses (192.168.xxx.xxx) cannot be used.

•Confirm the settings on the Multi-Camera Setup page (see page 79).

•Confirm that the web browser is not accessing the proxy server (see page 136).

When setting [Do not permit access from guest users] on the Security: Administrator page

•An authentication window is displayed in camera access. Enter the administrator's or the general user's user name and password.

•When you view the images on the Multi-Camera page, all authentication windows of the configured cameras are displayed. Enter the administrator's or the general user's user name and password registered for each camera.

[For assistance, please call: 1-800-272-7033] 31