Limited Warranty (For USA Customers)
PANASONIC CONSUMER ELECTRONICS | PANASONIC PUERTO RICO, INC. |
COMPANY, DIVISION OF PANASONIC | Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park, |
CORPORATION OF NORTH AMERICA | Carolina, Puerto Rico 00985 |
One Panasonic Way, Secaucus, New Jersey 07094 |
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Panasonic Video Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.
Product | Parts | Labor | Service | Contact Number | |
Camcorder | One (1) Year (except CCD Image Sensor) | Ninety (90) Days | |||
CCD Image Sensor - 6 (Six) Months | Ninety (90) Days | ||||
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DVD/VCR Deck, | One (1) Year | Ninety (90) Days | |||
A/V Mixer | |||||
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TV/VCR, TV/DVD, |
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One (1) Year (except CRT) | Ninety (90) Days | CRTand Smaller | |||
TV/DVD/VCR | CRT - Two (2) Years | Ninety (90) Days | |||
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Combination |
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TV/HDR | One (1) Year (except CRT) | Ninety (90) Days | |||
Combination | CRT - Two (2) Years | Ninety (90) Days | |||
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Rechargeable |
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Batteries | Ten (10) Days | Not Applicable | |||
(in exchange for |
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defective item) |
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Tape |
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(in exchange for | Five (5) Days | Not Applicable | |||
defective item) |
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Memory Cards |
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(in exchange for | Ninety (90) Days | Not Applicable | |||
defective item) |
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During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must
If
A purchase receipt or other proof of the original purchase date is required for warranty service.
Carry-In, Mail-in (Prepaid) or In-Home Service
For
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage, nor does it cover markings or retained images on the picture tube resulting from viewing fixed images (including, among other things, letterbox pictures on standard 4:3 screen TV’s, or
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANYBREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, cost of having someone remove or
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE (INCLUDING COST OF AN