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10. General Information
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied Limited Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR
RESPONSIBILITY.
For In Limited Warranty product service
•Call
For out of Limited Warranty technical and troubleshooting support: Panasonic offers two value based, cost effective, solutions:
1.Panasonic Continued Services 900 fee based support:
This exceptional service is charged directly to your telephone bill at only $2.49 per minute.
2.Panasonic Premier Service Club (PPSC):
When you ship the product
•Carefully pack your unit, preferably in the original carton.
•Attach a letter, detailing the symptom or problem, to the outside of the carton.
•Send the unit to an authorized servicenter, prepaid and adequately insured.
•Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or regional sales office. These locations do not repair consumer products.
PPSC provides toll free troubleshooting support at only $7.99 for a one time sampler or $23.95 for a one year or 5 call membership. These services are billed directly to your major credit card.
Both of these comprehensive programs provide real time, live agent support for customers who are not eligible for coverage under the limited warranty.
Terms and prices are subject to change without notice.
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