9. Help
46
Troubleshooting
9.3 When a function does not work, check here
9.3.1 Initial settings
“NO FAX REPLY”LThe other party’s fax machine is busy or has run out of recording paper. Try
again.
“OPEN CABINET
CHECK FILM SLACK”
“OPEN CABINET
CHECK FILM TYPE”
LPlease use genuine Panasonic replacement film (page 8).
LThe ink film is slack. Tighten it (see step 5 on page 11).
LThe fax machine is positioned near appliances such as TVs or speakers
which generate an intense magnetic field.
“PAPER JAMMED”LA recording paper jam occurred. Remove the jammed paper (page 52).
LYou forced the recording paper into the paper tray too strongly. Remove all
of the installed paper, and re-install it gently.
“PHONEBOOK FULL”LThere is no space to store new items in the phonebook. Erase unnecessary
items (page 18).
“PLEASE WAIT”LThe unit is checking that there is no slack or crease in the ink film. Wait for
a moment while the check is completed.
“POLLING ERROR”LThe other party’s fax machine does not offer the polling function. Check with
the other party.
“RECORDING ERROR”LThe greeting message or memo message you recorded was under 1
second long. Record a longer message.
“REDIAL TIME OUT”LThe other party’s fax machine is busy or has run out of recording paper. Try
again.
“REMOVE DOCUMENT”LThe document is jammed. Remove the jammed document (page 53).
LPress {STOP} to eject the jammed paper.
“TRANSMIT ERROR”LA transmission error occurred. Try again.
LIf you send a fax overseas, try the following:
– Use the overseas transmission mode (feature #23 on page 40).
– Add 2 pauses at the end of the telephone number or dial manually.
“UNIT OVERHEATED”LThe unit is too hot. Stop using the unit for a while and let the unit cool down.
Problem Cause & Solution
I cannot hear a dial tone. LThe telephone line cord is connected to the [EXT] jack on the unit. Connect
to the [LINE] jack (page 14) (KX-FP205 only).
LIf you used a splitter/coupler to connect the unit, remove the splitter/coupler
and connect the unit to the wall jack directly. If the unit operates properly,
check the splitter/coupler.
LDisconnect the unit from the telephone line and connect a known working
telephone. If the working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone does not
operate properly, contact your telephone company.
LThe power cord or telephone line cord is not connected. Check the
connections.
LIf you have connected the fax machine through a computer modem,
connect the fax machine directly to a telephone line jack.
The unit does not work. LCheck the connections (page 14).
The unit does not ring. LThe ringer volume is turned OFF. Adjust it (page 15).
Display Cause & Solution
FP205-215AL-PFQX2516ZA-en.book Page 46 Thursday, July 13, 2006 9:31 AM