Panasonic KX-FP85AL, KX-FP81AL manual Operations, General

Operations

When a function does not work, check here before requesting help!

General

Problem		Cause & Remedy
I cannot make and receive	● The power cord or telephone line cord is not connected.
calls.	Check the connections (p. 14).
	● If you used a splitter to connect the unit, remove the
	splitter and connect the unit to the wall jack directly. If the
	unit operates properly, check the splitter.
I cannot make calls.	● The dialling mode setting is wrong. Change the setting of
	feature #13 (p. 68)(KX-FP81AL/KX-FP85AL only).
The unit does not work.	● Disconnect the unit from the telephone line and connect
	the line to a known working telephone. If the working
	telephone operates properly, contact our service personnel
	to have the unit repaired. If the working telephone does
	not operate properly, contact your telephone company.
The unit does not ring.	● The ringer volume is set to off. Adjust it (p. 19).
	● The TAD ring count of feature #06 is set to “RINGER OFF”.
	Change to another ring count (p. 67)(KX-FP85 only).
The unit displays the following ● The paper is inserted halfway. Insert it correctly (p. 13)
message though the paper is	and press SET	to clear the message.
inserted.
CHECK PAPER
The other party complains	● The FAX ONLY mode is set. Tell them the number is only
they only hear a fax tone and	used for faxes or change to TEL, TEL/FAX or TAD/FAX
cannot talk.	(KX-FP85 only) mode (p. 40, 41).
The speakerphone is not	● Use the speakerphone in a quiet room.
working (KX-FP85 only).	● If you have difficulty hearing the other party, adjust the
	volume using	or	.

●If you and the other party speak at the same time, parts of your conversation will be cut off. Speak alternately.

The REDIAL/PAUSE button	● If this button is pressed during dialling, a pause will be
does not function properly.	inserted. If pressed immediately after a dial tone is
	obtained, the last number dialled will be redialled.
The receive mode does not	● A Distinctive Ring pattern of feature #31 is set (p. 70).
function as explained on pages	● The TEL/FAX mode is set (p. 46, 47).
38 and 39.
During programming, I cannot	● All or part of the numbers are the same. Change the code or
enter the code or ID number.	ID number of features #11 (p. 68), #12 (p. 68), #41 (p. 70)
	and #49 (p.71).
The ink film runs out quickly.	● The HELP printing function, copy function, and reports
	also use ink film.
The unit beeps.	● Recording paper or ink film has run out. Press STOP to
	stop the beeps and install paper/ink film.
	(continued)

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