Problem

Cause and Remedy

The cordless handset does not display the caller’s name and/or phone number.

You need to subscribe to a Caller ID service.

Other telephone equipment may be interfering with your phone. Disconnect it and try again.

Other electrical appliances connected to the same outlet may be interfering with the Caller ID information.

Telephone line noise may be affecting the Caller ID information.

The cordless handset

Do not pause for over 60 seconds while

display exits the Caller List

searching.

or directory.

 

 

 

When a second call is received during a conversation, the cordless handset does not display the new caller’s name and/or phone number.

The line mode selection is incorrect. See page 16.

The caller requested not to send his/her information. See page 29.

You cannot page the base

The cordless handset is too far from the

unit.

base unit.

 

The base unit is engaged in an outside

 

call, viewing the Caller List/directory list.

 

Try again later. Wait until “Base in

 

use” disappears.

 

 

You cannot redial by

If the last number dialed was more than

pressing (REDIAL/PAUSE).

32 digits long, the number will not be

 

redialed correctly.

 

The button has a double function as

 

either redial or pause. It will redial the

 

last number dialed if pressed at the

outset of a call (p. 24). If another number has been dialed first, it will operate as a pause button (p. 57).

Useful Information

For assistance, please call: 1-800-211-PANA(7262)

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Panasonic KX-TG2564S operating instructions Problem Cause and Remedy