Panasonic KX-TG5230C operating instructions Troubleshooting

	Troubleshooting
Problem	Cause & Remedy
You cannot redial.	• If the last number dialed was more than 48
	digits long, the number will not be redialed
	correctly.
	• The [REDIAL/PAUSE] button on the base
	unit functions as either redial or pause. It will
	redial the last number dialed if pressed
	before dialing any digits (p. 26). If another
	number has been dialed first, it will operate
	as a pause button (p. 56).
You cannot make long	• Please make sure that you have long
distance calls.	distance service.
The handset does not display	• You need to subscribe to Call Display service.
the caller’s name and/or	• Other telephone equipment may be interfering
phone number.	with your phone. Disconnect it and try again.
	• Other electrical appliances connected to the
	same outlet may be interfering with Call
	Display.
	• Telephone line noise may be affecting Call
	Display.
	• The caller requested not to send his/her
	caller information (p. 28).
	• If a call is being transferred to you, the caller
	information will not be displayed.
	• If a (separate) Call Display box is connected
	between the base unit and the telephone wall
	jack, disconnect the Call Display box or plug
	the unit directly into the wall jack.
	• If the unit is connected to a telephone line
	with DSL service, the unit may not display
	caller’s name and/or phone number properly.
	We recommend the addition of a noise filter
	(contact your DSL service provider) to the
	telephone line between the base unit and the
	telephone line jack.
The handset and/or base unit	• The handset and/or base unit ringer volumes
does not announce the	are turned off. Set to high, medium, or low
displayed caller’s name.	(p. 18, 19).
	• The Talking Call Display feature is turned off.
	Turn it on (p. 30).

Telephone System Answering System Useful Information

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