Panasonic KX-TG5230C operating instructions Troubleshooting

Troubleshooting

Problem Cause & Remedy

Static, sound cuts in/out, fades. Interference from other electrical units.

•Move the handset and base unit away from other electrical appliances (p. 6).

•Walk closer to the base unit.

•Raise the base unit antennas.

•Turn on the Clarity Booster feature (p. 25).

•If the unit is connected to a telephone line with DSL service, you may hear noise from the receiver or speaker during conversations. We recommend the addition of a noise filter (contact your DSL service provider) to the telephone line between the base unit and the telephone line jack.

The base unit and/or handset does not ring.

•The ringer volume is turned off. Set to high, medium, or low (p. 18, 19).

•If more than one other user is using the handset and/or base unit, the handset/base unit may not ring. Users will hear incoming call tones (p. 61).

The handset display is blank.	• If the handset display is blank, fully charge
	the battery (p. 12).
You cannot program any	• Programming is not possible while the
function items.	handset and/or base unit is being used.
	• Do not pause for over 60 seconds while
	programming.
	• Walk closer to the base unit.

While programming or searching, the handset or base unit starts to ring and the program/search stops.

•A call is coming in. To answer the call, press [C], [s] or [SP-PHONE]. Start again from the beginning after hanging up.

You cannot make an intercom/ outside call.

•If more than one other user is using the handset and/or base unit, you may not be able to make a call. Try again later.

•The handset you called is too far from the base unit.

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