Panasonic KX-TG9541, KX-TG9542 Troubleshooting, General use Problem Cause/solution, Base unit

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem	Cause/solution
The handset does not turn on	R Place the handset on the base unit or charger to turn on the
even after installing charged	handset.
batteries.
The unit does not work.	R Make sure the batteries are installed correctly (page 10).
	R Fully charge the batteries (page 11).
	R Check the connections (page 9).
	R Unplug the base unit’s AC adaptor to reset the unit. Reconnect
	the adaptor and try again.
	R The handset has not been registered to the base unit. Register
	the handset (page 46).
I cannot pair a cellular phone to	R Depending on the compatibility of the cellular phone, you may
the base unit.	not be able to pair it to the base unit. Confirm that your cellular
	phone supports the hands-free profile (HFP) specification.
	R Confirm that the Bluetooth feature of your cellular phone is
	turned on. You may need to turn this feature on depending on
	your cellular phone.
	R The Bluetooth technology on your cellular phone may not be
	functioning normally. Turn off and on your cellular phone.
	R If your cellular phone is already connected to another Bluetooth
	device such as a Bluetooth headset, turn it off or disconnect it
	from your cellular phone.
	R Some cellular phones may require you to enter the base unit
	PIN to pairing. Confirm that you entered the correct PIN.
I cannot connect a cellular phone	R Confirm that your cellular phone is turned on.
to the base unit.	R Confirm that your cellular phone is within base unit range
	(page 15).
	R Depending on the state of the wireless environment, such as
	the presence of any electrical interference, there may be a
	delay even if the auto connection feature is turned on. You can
	connect to the base unit manually (page 20).
	R The cellular phone has not been paired to the base unit. Pair
	the cellular phone (page 18).
	R If your cellular phone is already connected to another Bluetooth
	device such as a Bluetooth headset or other Panasoinc DECT
	phone, disconnect the device, then perform the connecting
	procedure to the base unit.
	R If your cellular phone is already registered on another
	Panasonic DECT phone, this function will not work properly. We
	strongly recommend that you remove the registration of this
	phone on both your cellular phone and on the other Panasonic
	DECT phone.
For assistance, please visit http://www.panasonic.com/help		65

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2013/06/28 12:35:33