Useful Information

Problem

Noise is heard during a call on the headset.

I cannot connect my headset to the base unit.

Some headset enhanced features are not available.

An error tone is heard when I try to program the Bluetooth feature.

Text message (SMS) alert is not announced.

Cause/solution

R A Bluetooth headset can communicate with the base unit within a range of approximately 10 m (33 feet). The connection may be subject to interference from obstructions such as walls or electronic devices. Move closer to the base unit.

R Confirm that your headset is turned on.

R If your headset is already connected to another Bluetooth device such as your cellular phone, disconnect the headset from your cellular phone, then perform the connecting procedure from the base unit.

R If someone is using a cellular line, you cannot connect the headset. There can be only one active Bluetooth connection at a time.

R The headset has not been paired to the base unit. Pair the headset (page 51).

R The base unit does not support enhanced features such as Last number redial or Call reject.

R The Bluetooth feature cannot be accessed immediately after connecting the AC adaptor to the base unit. Wait a few seconds and try again.

R The headset has not connected to the base unit yet, even though you performed the connecting procedure setting. Wait a few seconds and try again.

R The text message (SMS) alert announcement depends on the Ring as cell (limited)setting (page 19) and the Talking Caller IDsetting (page 41).

To make the unit announce text message (SMS) alerts, there are 2 methods available, depending on whether or not you want the unit to emit the same ring as the cellular phone when a call is being received on the cellular phone.

If you prefer the same ring as the cellular phone, select On (with Talking CID)of the Ring as cell (limited)setting.

If you prefer the same ring as the unit, select Offof the Ring as cell (limited)setting, and select Onof the Talking Caller IDsetting on the handset and

base unit.

R Confirm that the text message (SMS) alert setting is correctly set (page 51).

For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG9541, KX-TG9542 operating instructions Text message SMS alert is not announced