Panasonic NE-C1275 Common Queries, Common Problems, Cause, Solution, Question, Answer

Common Problems

PROBLEM	CAUSE	SOLUTION
Dishes get hot.	Steam trapped within	This is normal, particularly in covered
	container transferring heat to	dishes. Remove lids/film carefully to
	dish.	prevent steam burns.
	The dish is absorbing the	Carry out the dish test given with
	microwave energy.	Glossary of Terms. Do not use
		unsuitable dishes.
	If the “Preheat” function is in	This is normal and an excellent way of
	operation, the dish will absorb	heating the plate !
	some of the residual heat in
	the cavity.
Condensation appears in the	Food is heating faster than	This is normal and the condensation
cavity and door.	the steam can be expelled.	should be wiped off a soft cloth.
		Ensure air vents are not blocked.
Steam is expelled from around	The steam is finding an exit	This is normal. The intricate workings
the door.	from cavity.	of the door safety devices will prevent
		the escape of microwave energy but
		not steam or cooking smells.
Smoke appears around the door	Fat from foods is splashing on	Stop the oven and drain away all excess
when grilling.	to the grill elements and	fat and juices. Watch the food carefully
	burning.	as it grills. Ensure the cavity ceiling is
		cleaned regularly.
The ceramic cavity base cracks.	Operator mis-use.	Be careful to place the food carefully on
		the base of the cavity. Do not slam or
		drop the food: the base is made from
		ceramic not painted metal.

	Common Queries
Question	Answer
Can I use the oven Off-Shore ?	Yes if the supply is 50Hz. The oven will not Operate at 60Hz.
Where can I obtain additional oven	Contact the manufacturer or the dealer from whom you purchased	Common
accessories ?	the oven.
Can the oven be stacked.	Do not stack your Panasonic Combi Oven on other microwaves of
	similar or different models. It is best to site your oven clear of all	Queries
	other kitchen equipment which may produce excess humidity i.e.
	oven ranges, deep-fat fryers etc.
Can I dry tea towels and clothes in	No. Never put these, or similar items in your Panasonic Combi Oven.
the oven ?
How often should the oven be	It is best to be guided by your authorised Service Agent.
serviced ?	This depends on usage however keep oven clean.

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