Common Problems
PROBLEM | CAUSE | SOLUTION |
Dishes get hot. | Steam trapped within | This is normal, particularly in covered |
| container transferring heat to | dishes. Remove lids/film carefully to |
| dish. | prevent steam burns. |
| The dish is absorbing the | Carry out the dish test given with |
| microwave energy. | Glossary of Terms. Do not use |
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| unsuitable dishes. |
| If the “Preheat” function is in | This is normal and an excellent way of |
| operation, the dish will absorb | heating the plate ! |
| some of the residual heat in |
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| the cavity. |
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Condensation appears in the | Food is heating faster than | This is normal and the condensation |
cavity and door. | the steam can be expelled. | should be wiped off a soft cloth. |
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| Ensure air vents are not blocked. |
Steam is expelled from around | The steam is finding an exit | This is normal. The intricate workings |
the door. | from cavity. | of the door safety devices will prevent |
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| the escape of microwave energy but |
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| not steam or cooking smells. |
Smoke appears around the door | Fat from foods is splashing on | Stop the oven and drain away all excess |
when grilling. | to the grill elements and | fat and juices. Watch the food carefully |
| burning. | as it grills. Ensure the cavity ceiling is |
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| cleaned regularly. |
The ceramic cavity base cracks. | Operator | Be careful to place the food carefully on |
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| the base of the cavity. Do not slam or |
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| drop the food: the base is made from |
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| ceramic not painted metal. |
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| Common Queries |
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Question | Answer |
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Can I use the oven | Yes if the supply is 50Hz. The oven will not Operate at 60Hz. |
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Where can I obtain additional oven | Contact the manufacturer or the dealer from whom you purchased |
| Common |
accessories ? | the oven. |
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Can the oven be stacked. | Do not stack your Panasonic Combi Oven on other microwaves of |
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| similar or different models. It is best to site your oven clear of all |
| Queries |
| other kitchen equipment which may produce excess humidity i.e. |
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| oven ranges, |
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Can I dry tea towels and clothes in | No. Never put these, or similar items in your Panasonic Combi Oven. |
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the oven ? |
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How often should the oven be | It is best to be guided by your authorised Service Agent. |
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serviced ? | This depends on usage however keep oven clean. |
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