Common Problems

PROBLEM

CAUSE

SOLUTION

Dishes get hot.

Steam trapped within

This is normal, particularly in covered

 

container transferring heat to

dishes. Remove lids/film carefully to

 

dish.

prevent steam burns.

 

The dish is absorbing the

Carry out the dish test given with

 

microwave energy.

Glossary of Terms. Do not use

 

 

unsuitable dishes.

 

If the “Preheat” function is in

This is normal and an excellent way of

 

operation, the dish will absorb

heating the plate !

 

some of the residual heat in

 

 

the cavity.

 

Condensation appears in the

Food is heating faster than

This is normal and the condensation

cavity and door.

the steam can be expelled.

should be wiped off a soft cloth.

 

 

Ensure air vents are not blocked.

Steam is expelled from around

The steam is finding an exit

This is normal. The intricate workings

the door.

from cavity.

of the door safety devices will prevent

 

 

the escape of microwave energy but

 

 

not steam or cooking smells.

Smoke appears around the door

Fat from foods is splashing on

Stop the oven and drain away all excess

when grilling.

to the grill elements and

fat and juices. Watch the food carefully

 

burning.

as it grills. Ensure the cavity ceiling is

 

 

cleaned regularly.

The ceramic cavity base cracks.

Operator mis-use.

Be careful to place the food carefully on

 

 

the base of the cavity. Do not slam or

 

 

drop the food: the base is made from

 

 

ceramic not painted metal.

 

 

 

 

Common Queries

 

 

 

 

 

 

Question

Answer

 

 

Can I use the oven Off-Shore ?

Yes if the supply is 50Hz. The oven will not Operate at 60Hz.

 

 

Where can I obtain additional oven

Contact the manufacturer or the dealer from whom you purchased

 

Common

accessories ?

the oven.

 

 

 

Can the oven be stacked.

Do not stack your Panasonic Combi Oven on other microwaves of

 

 

 

similar or different models. It is best to site your oven clear of all

 

Queries

 

other kitchen equipment which may produce excess humidity i.e.

 

 

 

 

 

oven ranges, deep-fat fryers etc.

 

 

Can I dry tea towels and clothes in

No. Never put these, or similar items in your Panasonic Combi Oven.

 

 

 

 

the oven ?

 

 

 

How often should the oven be

It is best to be guided by your authorised Service Agent.

 

 

serviced ?

This depends on usage however keep oven clean.

 

 

 

 

 

 

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Panasonic NE-C1275 operating instructions Common Queries, Question Answer