Common Problems
This section tries to solve any common problems you may have. Remember to always keep your Operating Guide on hand for reference.
PROBLEM | CAUSE | SOLUTION |
Food cools quickly after | Food insufficiently heated. | Return to oven for additional cooking. |
Microwave or Combination |
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cooking. |
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Foods take longer to cook, defrost | Oven not receiving enough | Check oven is plugged into its own |
or reheat than stated. | power. | 13amp socket. Do not use extension |
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| cable or adapters. |
| Food type, size, weight, | The stated times are only a guide. |
| temperature not exactly as | Heating will be improved with the use of |
| stated. | correct containers and arranging. |
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| Remember to vary the heating, if the |
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| food is colder or heavier than stated. |
| Oven dirty and food debris is | Ensure the oven is cleaned regularly. |
| absorbing the microwave |
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| energy. |
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Liquids boil over when cooked by | Containers too small. | Use a container twice the volume of the |
microwave or combination. |
| liquid. |
Vegetables become wrinkly and | Vegetables | Allow standing time when cooking and |
hard when cooked/reheated by |
| slightly undercook vegetables, if they |
microwave. |
| are to be reheated. |
Foods heat unevenly. | Foods incorrectly arranged or | Arrange foods, so that thicker parts are |
| incompatible foods are being | on the outside of the plate and smaller |
| heated together. | foods to the centre. Do not heat very |
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| dense foods with porous foods as the |
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| later will heat faster. |
Only one side of cavity heats. | Foods incorrectly arranged. | Rearrange foods as above. It is |
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| impossible for only one side of the |
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| cavity to receive microwaves as the |
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| energy is distributed by a rotating guide. |
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| if the magnetron is no longer working |
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| all food will remain cold. |
Foods heated by microwave are | Foods overcooked. | Reduce the time or power with more |
hard and tough. |
| delicate foods. |
Foods “explode” during heating. | Power level too high. | Reduce power level. |
| Skins of foods i.e potatoes, | Pierce skins on foods to release |
| chicken are not pierced. | pressure build up during heating. |
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| NEVER try to boil eggs in shells. |
Foods that have been defrosted | Foods have not been | Check that foods are between |
do not heat in the centre. | sufficiently defrosted or | before going on to reheat. If the edges |
| allowed to stand before | of the food are getting too warm shield |
| reheating. | with foil. |
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| (See page 42.) |
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