10-12 SV61162 Rev. C
10 • Troubleshooting
Weighing Problems
Possible Causes Solution
Scale does not
return to zero
or postage
weights are
erractic
For MP Series External Weighing
Platform scales:
The scale top cover may not be
seated properly on the scale.
1. Remove the top cover and make sure
that the 4 plastic grommets in the
scale are seated correctly. The 4 plas-
tic posts of the top cover fit into these
grommets.
2. If a grommet, or any part of a grom-
met, is pushed below the surface of
the metal on the scale, reseat it until it
appears as shown here:
Grommet pushed
below surface
Properly seated
grommet
3. Check to make sure the bubble is cen-
tered in the circle as shown. If not, and
you have a flatblade screwdriver, cen-
ter the bubble by adjusting the legs.
Otherwise go to step 4.
Center the bubble