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10 • Troubleshooting
Envelope Feeding Problems
| Possible Causes | Solution |
More than one | Too many envelopes are on the | Remove some of the envelopes and test |
envelope is | feed deck; envelopes are not | with a smaller stack. |
feeding | stacked properly on the feed deck. | Slant the envelopes slightly to the left |
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| (shingled). |
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Envelopes shingled to the left
Feeder adjustment setting is incor- Adjust the thickness adjustment knob to | ||
rect. | correspond to the envelope thickness. | |
OR | For thicker pieces of mail (3/8” to 5/8”), or | |
Envelopes are too thick or thin for | mail containing several inserts, use the | |
thick mail setting. For mail containing only | ||
the feeder adjustment setting. | ||
single inserts, or for postcards, use the | ||
| ||
| normal mail setting. | |
| Thick mail setting |
| Normal mail setting |
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Trying to feed presealed | Press the Seal key from the control center |
envelopes with the seal mode set | and select Sealer off. |
to sealer on. |
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SV61162 Rev. C |