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Pitney Bowes
DM800 manual
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210 pages, 7.59 Mb
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US English V
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Contents
Main
Page
Page
Page
Page
Page
DM800 Series Digital Mailing System Operating Guide
Contents
Page
Pitney Bowes Contact Information List
PB Web Sites
Our Help Desk
Pitney Bowes Supplies
Postage By Phone System
Page
Page
Whats in This Guide
Other Information
Publications
Postage By Phone Meter Payment System Guide
Scale User Guide
On the System
What You Need to Know
Safety Requirements
Page
Page
DJPS/DMPS Power Stacker
Page
Important Information About Powering Your DM Series Digital Mailing System Off
NO NONO YES
ON
OFF
Page
Page
2 Meet the DM800 Series Digital Mailing System
Introducing the DM Series
Features and Benefits
ENERGY STAR Rating
Postage Meter
Easy-To-Use IntelliLink Control Center
Variety of Communications Options
Ability to Communicate With Other Applications
Ability to Use Other Pitney Bowes Equipment
2 Meet the DM800 Series Digital Mailing System
Accounting and Reporting
Budget Manager
Business Manager
Advertisements and Inscriptions
DM800 Digital Mailing System Exterior
The DM800i Digital Mailing System
Left Side View of the DM800i Digital Mailing System
Page
Connectors on the Back of the Mailing System Base
Connectors on the Back of the IntelliLink Control Center
Connecting the IntelliLink Control Center to a Remote Phone Line
External Modem Connections - Back of the IntelliLink Control Center
External Modem Connections - Back of the Mailing System Base
Mailing System Interior
Interior of DM800i Digital Mailing System (Under the Feed Cover)
Page
Page
The IntelliLink Control Center
Page
The Main Screen
Page
3 Mail in a Minute
Mail In A Minute
Preparing Your Mail
Page
3 Mail in a Minute
Printing Postage Tapes
Running the Mail
Running Mail
4
Navigating Hints
Select Mode
Applying Postage and Running Mail
1Determining
the Correct Postage Mode
Page
About Running Mail
2Preparing
Your Mail
Page
Tips on Feeding Mail
About Printing Postage Tapes
Mode Selection: Key in Postage
6
Select Mode
Mode Selection: WOW - Weigh on the Way
Mode Selection: Weigh First Piece
Mode Selection: Differential Weighing
Before using differential weighing:
To use differential weighing:
Mode Selection: Manual Weight Entry
Mode Selection: Attached Scale
Mode Selection: Attached Scale - AutoTape
Mode Selection: Print Permit
Mode Selection: Seal Only
To select a Print Permit:
4Selecting or
Deselecting an Account
Select an Account
Deselect an Account
5Selecting
the Class, Carrier, Special Services or
Select a Country
5Selecting
the Class, Carrier, Special Services or
Entering ZIP Codes and Zones
Selecting a Smart Class
6Selecting
Meter Stamp
Meter Stamp Options
Meter Stamp Options: Date
6Selecting
Meter Stamp
URGENT
Meter Stamp Options: Inscription
Page
Using Electronic Confirmation Services
7
Overview
Overview
Tracking Information on the Internet
Adding Services or Making Changes
Using Confirmation Services Before Printing Postage
Adding Confirmation Services After Printing Postage
Page
8
Adding More Postage
Adding Postage or Changing the Date
Changing the Date
8Adding
Postage or Changing the Date
Page
Mailing System Setup
5
Navigating Hints
Select Option
Overview of Mailing System Setup
Page
3Setting the
Date and Time of Day
Setting Up a Supervisor Password
4
To create a supervisor password:
To password protect an operation:
Page
Attached Scale
Setting Up the Scale and Selecting Rates
6Scale/Rates Setup
AutoScale
Diff Weigh Trip Weight
Class if New Piece
ZIP/Zone Prompt
Destination if New Piece
Destination if New Class
Add ZIPs to Zone 0
BMC Intra ZIP
Discount Code
Confirm Svc Barcode Prompt
7Setting Up
Postage By Phone Meter Payment
Phone/Network Set Up
Dialing Prefix
PBP Account #
PB Phone #
My Phone #
Secondary PB #
Dialing Type
Modem String
Modem Type
Network Settings
Page
System Sleep
Display Sleep
Configuring System Timeouts
10
Timeouts
Feeding Timeout
Normal Preset Timer
Waiting for Env
Transaction Timer
9 1 1
How to Define Normal Preset Values
How to Define Custom Preset Values
How to Store Advance Date in a Custom Preset
Example 1:
Example 2:
Example 3:
How to Edit Custom Preset Values
How to View, Rename, or Delete Presets
Page
14 Configuring
the Optional Barcode Scanner
Setting the Default Scan Type
Adding Barcode Prefixes
Combining Barcodes
Setting Auto-Enter
15 Setting Up
the Optional Smart Class Feature
Setting up Smart Class
For weight break: Use Class:
Page
Page
Page
Adding Postage
6
6 Adding Postage
Your Postage Meter
Postage By Phone
If you need assistance with Postage By Phone System
USPS Rekey
Managing Your Postage Funds
Page
Page
Page
Page
Page
Standard Accounting Setup*
7
Navigating Hints
Select Account
Set Up Accounts
Page
Before Using the Setup Procedures
Using the Account Setup Procedures
Viewing Accounts or
1
Creating Accounts and
2
Creating Accounts and
2
Accounting Messages
3Editing
Accounts
Page
Page
Page
10 Transferring
Funds
Setting the Station ID
Selecting an Accounting Type
Page
Account Structure and Hierarchy
Hierarchal Reporting Structure
Engineering
Testing
Software
Software
Reports
8
Introduction
How To View a Report
Printing a Report
How to Print a Report
Single Account Report
Reports
Screen Display
Printed Report
Multi-Account Summary
(Internal printer version)
Multi-Account Summary
(External Printer Version)
Last 5 Refills
Printed Report: System Printer
Printed Report: Attached Printer
Confirmation Services Report System Printer
Permit Mail
Account List
(External Printer Required)
Funds Report
System Setup
Error Report
Job Report
Data Capture
(Non-US Use Only)
Installed/Pending Rates
Last Rates Downloaded
View Download Log
Page
Page
Cleaning the Exterior
Items to Keep On Hand
Tape
Tape is still on roll
Tape Has Run Out
E-Z Seal Sealing Solution
Moistener
Cleaning or Replacing the Moistener Brush
Priming the Moistener
Cleaning or Replacing the Wick
Page
Printer
Printing a Test Pattern
Page
Page
Page
Replacing the Ink Cartridge
Page
Changing the Printhead
Changing the Wiper Blade Assembly
Performing Updates or Adding Features
Turn on New Features
Perform Software Updates
Add new Advertisements or Inscriptions
Performing Updates or Adding Features
Troubleshooting10
How to Troubleshoot Your Mailing
Envelope Sealing Problems
Envelope(s) not sealing, or not sealing properly
Page
More than one envelope is feeding
Envelope(s) getting jammed
To clear a jam in the Feed deck:
Page
Envelope(s) getting jammed
To clear a jam in the Transport deck:
Tape Feeding Problems
Tape jamming in the feeder
Printing Problems
No postage is printing
Meter imprint is out of align- ment
Printing Problems
Meter imprint is streaked or in- complete; poor print quality:
Postage Refill Problems
Refill operation fails when IntelliLink Control Center is on or off the mailing system
Display Problems
Weighing Problems
Scale does not return to zero or postage weights are erractic
Weighing Problems
Scale does not return to zero or postage weights are erractic
Page
Supplies and Options11
Page
Accessories You Can Order
Advertisements and Inscriptions
Advertisements included with your DM800 Series Digital Mailing System
Inscriptions included with your DM800 Series Digital Mailing System
URGENT
11 Supplies and Options
Ordering Permits for Your Mailing System
USPS Supplies
Page
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Page
Page
Page
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Page
Appendix B - Operator Training Checklist
Learning About Your System
Basic Operations
Advanced Operations
If You Need To Change Your System Setup
If You Need To Change Your System Setup (continued)
What You Need to Maintain Your System
If You Have Problems with Your System
Page
C Specifications Specifications
Page
C Specifications
Specifications
Page
Page
Page
A
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