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DM800 manual
Models:
DM800
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Troubleshooting
Specifications
Install
Maintenance
Configuring System Timeouts
Envelope Sealing Problems
Preset Timer
Mailing System Setup
Changing Wiper Blade Assembly
Setting Default Scan Type
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Image 176
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Contents
DM800 Series Digital Mailing System
Page
SV61162 Rev. C
Alerting Messages
FCC Compliance
FCC Compliance of Modem
FCC Compliance of Stacker
Contents
DM800 Series Digital Mailing System Operating Guide
Page
Pitney Bowes Contact Information List
PB Web Sites
Our Help Desk
Postage By Phone System
Page
Read This First
Read this First
What’s in This Guide
DM800 Series Digital Mailing System Operating Guide
Other Information
Publications
On the System
Usps Requirements
Safety Requirements
What You Need to Know
Safety
Requirements
Safety Requirements
IntelliLink Control Center
DJPS/DMPS Power Stacker
Safety
If your stacker has an AC adapter to power the stacker
OFF
Page
Meet the DM800 Series Digital Mailing System
Features and Benefits
Meet the DM800 Series Digital Mailing System
Introducing DM Series Mailing System
Energy Star Rating
Easy-To-Use IntelliLink Control Center
Variety of Communications Options
Ability to Communicate With Other Applications
Ability to Use Other Pitney Bowes Equipment
Accounting and Reporting
Budget Manager
Business Manager
Advertisements and Inscriptions
Parts of the Mailing System
DM800 Digital Mailing System Exterior
DM800i Digital Mailing System
Left Side View of the DM800i Digital Mailing System
DM800i Digital Mailing System with Optional WOW
Connectors on the Back of the Mailing System Base
Connectors on the Back of the IntelliLink Control Center
Parts of the Mailing System
External Modem Connections Back of the Mailing System Base
Mailing System Interior
WOW transport jam
Printhead Ink cartridge
IntelliLink Control Center
SV61162 Rev. C
Main Screen
Mail In a Minute
Mail in a Minute
Mail In a Minute Preparing Your Mail
Feed sensor Side guide
Select Key In Postage
Running the Mail
Printing Postage Tapes
Running Mail
Navigating Hints
Select Mode
Running Mail
DM800 Series Digital Mailing System Operating Guide
Applying Postage Running Mail
Feeding Mail or Printing Tape?
Determining the Correct Postage Mode
Chart a Printing on Mail Use this Mode
Chart B Postage Tape Modes Use this Mode
Preparing Your Mail
About Running Mail
Thick mail setting Normal mail setting
Tips on Feeding Mail
About Printing Postage Tapes
Selecting the Postage Mode and Running the Mail
Mode Selection Key in Postage
Mode Selection WOW Weigh on the Way
Select WOW Weigh on the Way
Mode Selection Weigh First Piece
Select Weight First Piece
To use differential weighing
Mode Selection Differential Weighing
Before using differential weighing
Selecting the Postage Mode and Running
Mode Selection Manual Weight Entry
Select Manual Weight Entry
Mail
Mode Selection Attached Scale
Mode Selection Attached Scale AutoTape
Mode Selection Print Permit
Before using this weighing option
Select Attached Scale AutoTape
Mode Selection Seal Only
To select a Print Permit
Deselect an Account
Selecting or Deselecting an Account
Select an Account
Selecting the Class, Carrier, Special Services or Options
Selecting the Class, Carrier, Special Services or
Options
Select a Country
Entering ZIP Codes and Zones
Select Meter Stamp Options
Meter Stamp Options Date
Meter Stamp Options
Urgent
Meter Stamp Options Advertisements
Meter Stamp Options Inscription
Meter Stamp Options Print Position
Meter Stamp Options Multiple Tapes
Using Electronic Confirmation Services
Overview Postage Calculation for Confirmation Services
Discounts for Confirmation Services
Sending Your Records to Pitney Bowes
Adding Services or Making Changes
Overview Tracking Information on the Internet
Using Confirmation Services Before Printing Postage
Adding Confirmation Services After Printing Postage
Editing, Deleting or Sending Confirmation Services Records
Adding More Postage
Adding Postage or Changing Date
Changing the Date
Clearing the Batch Count
Mailing System Setup
Adjusting Display Contrast
Mailing System Setup
Select Option
Overview Mailing System Setup
DM800 Series Digital Mailing System Operating Guide
Adjusting Display Contrast and Volume Control
Select Change Language
Setting the Date and Time of Day
Current Time Date will Advance After Daylight Saving
To password protect an operation
Setting Up a Supervisor Password
To create a supervisor password
Setting Up a Lock Code
Change Lock Code
Setting Up the Scale and Selecting Rates
Scale/Rates Setup
Scale/Rates
Attached Scale
Diff Weigh Trip Weight
AutoScale
Class if New Piece
Select Class if new Piece
ZIP/Zone Prompt
Destination if New Piece
Destination if New Class
Discount Code
BMC Intra ZIP
Add ZIPs to Zone
Confirm Svc Barcode Prompt
Setting Up Postage By Phone Meter Payment System
Phone/Network Set Up
Phone/Network Set Up
PBP Account #
Dialing Prefix
PB Phone #
Secondary PB #
My Phone #
Dialing Type
Select My Phone #
Modem Type
Modem String
Network Settings
Setting the Low Funds Warning Value
Setting the High Value Warning for Key In Postage
1st Low Ink Warning
2nd Low Ink Warming
Configuring System Timeouts
Timeouts
Timeouts
Display Sleep
Preset Timer
Timeout
Normal
Feeding
Transaction Timer
Waiting for Env
Presets
How to Define Normal Preset Values
Press the Custom Presets key
Press the screen key for Store Current Setting to Preset
Defining Presets
How to Define Custom Preset Values
How to Store Advance Date in a Custom Preset
Select Store Current Setting to Preset
DM800 Series Digital Mailing System Operating Guide
Example
How to Edit Custom Preset Values
How to View, Rename, or Delete Presets
Taking the Meter Out of Service Adding an Optional Printer
Configuring the Optional Barcode Scanner
Setting Default Scan Type
If your accounting Barcode Select System is Contains
Adding Barcode Prefixes
Combining Barcodes
Setting Auto-Enter
For weight break Use Class
Setting Up the Optional Smart Class Feature
Setting up Smart Class
Mailing System Setup
DM800 Series Digital Mailing System Operating Guide
Page
Adding Postage
Adding Postage
Postage By Phone
Your Postage Meter Usps Rekey Requirements
If you need assistance with Postage By Phone System
DM800 Series Digital Mailing System Operating Guide
Managing Your Postage Funds
Connecting Your Postage Meter Remote Analog Phone Line
Connecting Your Postage Meter to an Analog Phone Line
Connecting Your Postage Meter Local Analog Phone Line
DM800 Series Digital Mailing System Operating Guide
Checking Available Funds in Your Postage Meter
Adding Postage
Select Quick Refill, or Other Refill Amount
Page
Standard Accounting Setup
Contents Navigating Hints
Select Account
Accounting Setup
Set Up Accounts
DM800 Series Digital Mailing System Operating Guide
Overview of Accounting
Using Account Setup Procedures
Before Using Setup Procedures
Select View Accounts
Select Create Account/Sub
Subaccounts
Accounting Messages
Select Edit Account
Editing
Accounts
Select Accounting Period
Setting an Account Period
Turning Standard Accounting On or Off
Turning Account Password Protection On or Off
Deleting Accounts and Subaccounts
Turning Reset Individual Accounts On or Off
Resetting Clearing all Accounts
Transferring
Funds
Setting the Station ID
Selecting an Accounting Type
Your Accounting System Features
Subsubaccount User Friendly Testing
Account Structure Hierarchy
Example Account Engineering
Subsubaccount Graphics and Layout
Hierarchal Reporting Structure
Reports
Single Account Report
How To View a Report
How to Print a Report
Reports
Introduction
Reports
Single Account Report
Screen Display
Printed Report
Multi-Account Summary
Screen Display
Printed Report
Internal printer version
External Printer Version
Last 5 Refills Report
Printed Report Attached Printer
Confirmation Services Report System Printer
Printed Report System Printer
External Printer Required
Permit Mail Report
Account List Report
Funds Report
System Setup Report
Error Report
Job Report
Installed/Pending Rates
Data Capture Report
Last Rates Downloaded
View Download Log
Page
Maintaining and Updating
Cleaning the Exterior
Tape Maintenance
Maintaining and Updating
Items to Keep On Hand
DM800 Series Digital Mailing System Operating Guide
Tape is still on roll
Tape Has Run Out
Seal Sealing Solution Maintenance
Priming the Moistener
Moistener Maintenance
Cleaning or Replacing the Moistener Brush
Cleaning or Replacing the Wick
Adjusting Wetness
Moistener
Printing a Test Pattern
Printer Maintenance
Select Maintenance Select Print Test Pattern
Cleaning the Printer Nozzle
Select Maintenance
Replacing the Ink Cartridge
Ink cartridge lid
Select Maintenance
Changing the Printhead
Push the printhead tab to the left as shown here
Locate the stand-off on top of the printhead shown here
Changing Wiper Blade Assembly
Select Maintenance Select Replace Wiper Blade Assembly
Performing Updates or Adding Features
Turn on New Features
Perform Software Updates
Select Updates and Add-Ons
Phone Download
Performing Updates or Adding Features
Feature Code
Troubleshooting
Troubleshooting
Envelope Sealing Problems
How to Troubleshoot Your Mailing System
Possible Causes Solution
DM800 Series Digital Mailing System Operating Guide
Not sealing Properly
Envelope is
Envelope Feeding Problems
More than one
To clear a jam in the Feed deck
Getting
Jammed
To clear a jam in the WOW deck
To clear a jam in the Transport
Deck
Tape Feeding Problems
Tape jamming
Feeder
Press Tape to feed tape to feed
Printing Problems
Postage Refill Problems
Meter imprint is
Streaked or
Complete poor
Display Problems
Weighing Problems
Platform scales Corner and adjust the legs until
Page
Supplies and Options
Supplies and Options
Ordering Supplies
Moistener Kits
Printhead Kit
Accessories You Can Order
Urgent
Usps Supplies
Ordering Permits for Your Mailing System
Glossary
Glossary
DM800 Series Digital Mailing System Operating Guide
Glossary
DM800 Series Digital Mailing System Operating Guide
Glossary
Usps
Page
Appendix B Operator Training Checklist
Operator Training Checklist
Learning About Your System
How to do the following Refer to Chapter and Section Done
Basic Operations
Password
Advanced Operations
If You Need To Change Your System Setup
Configuring System
What You Need to Maintain Your System
If You Have Problems with Your System
Specifications
Specifications
Specifications
Capacities and Features
Electrical
Accounting Features
Sealing
Ink Capacity
Internal Modem
Specifications
Maximum
Page
Index
Index
DM800 Series Digital Mailing System Operating Guide
Index
DM800 Series Digital Mailing System Operating Guide
Index
DM800 Series Digital Mailing System Operating Guide