Paradyne 8310 MVL, 8510 DSL manual Network Problems, Slow Performance, Excessive Collisions

Models: 8510 DSL 8310 MVL

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Network Problems

Diagnostics and Troubleshooting

Network Problems

Review the following symptoms and possible solutions to help in solving any problems you may encounter on the Hotwire DSLAM.

PROBLEM: Intranetworking communication problems.

ACTION: 1. Verify that the internetworking network cables meet IEEE

standards for local Ethernet networks.

2.Check cable connections to DSLAM and other devices in the network.

3.Determine whether or not your system is the only one in the network with a problem.

Slow Performance

PROBLEM: Performance is slow.

ACTION: 1. Check the Ethernet Statistics screen for excessive Cycle Redundancy Check (CRC) errors, a bad connection, or a bad cable (see DSL Monitoring Physical Layer Screens in Chapter 6, Monitoring the Hotwire DSLAM ).

Excessive Collisions

PROBLEM: Excessive collisions on an Ethernet port.

ACTION: 1. Determine if your network is too large or long (single

Ethernet cable or end-to-end cable).

2.Check to see if there are too many repeaters.

3.Check to see if there are too many users on a single Ethernet.

7-8

May 1998

8000-A2-GB26-00

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Paradyne 8310 MVL, 8510 DSL manual Network Problems, Slow Performance, Excessive Collisions