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Paradyne 8510 DSL, 8310 MVL No Response at Startup, Cannot Upload Configurations to a Unix Server

Models: 8510 DSL 8310 MVL

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Diagnostics and Troubleshooting

No Response at Startup

PROBLEM: DSL cards do not respond at startup after rebooting chassis.

ACTION: 1. Reset the MCC card.

2.Be sure LEDs go through the reset sequence once. Then, a second time after 15±20 seconds.

Cannot Upload Configurations to a Unix Server

PROBLEM: TFTP server denies write permission (Message is ªTFTP recv failureº).

ACTION: 1. Before uploading configurations, create a dummy file and

give it global Read-Write permissions.

2.Configure TFTP host to have Write permissions is specified directory.

8000-A2-GB26-00

May 1998

7-9

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Paradyne 8510 DSL, 8310 MVL manual No Response at Startup, Cannot Upload Configurations to a Unix Server

Contents

Document No. 8000-A2-GB26-00 HOTWIRE DSLAM FOR 8310 MVL AND 8510 DSL CARDSUSERS GUIDE Patent Notification Warranty, Sales, and Service InformationCopyright 1998 Paradyne Corporation All rights reserved TrademarksAccessing the Hotwire ± DSL Menu and Selecting a Specific Contents1 Hotwire DSLAM System Description 2 Hotwire Menus and Screens6 Monitoring the Hotwire DSLAM 3 Initial Setup Instructions4 Configuring the Hotwire DSLAM 5 8310 MVL and 8510 DSL Card ConfigurationGlossary Index 7 Diagnostics and TroubleshootingA Download Code and Apply Download B Traps8000-A2-GB26-00 ContentsDocument Purpose and Intended Audience About This Guideof Hotwire menus, screens, and commonly used Hotwire DSLAM System Description. Provides anoverview of the Hotwire 8600 and 8800 systems Hotwire Menus and Screens. Describes the operationHotwire 5038 Distributed POTS Splitter Customer Hotwire 5020 POTS Splitter Central OfficeInstallation Instructions Hotwire 5030 POTS Splitter Customer Premises8000-A2-GB26-00 viiiAbout This Guide What is the Hotwire DSLAM? Hotwire DSLAM System DescriptionOptional Hotwire DSLAM System DescriptionThe following illustration shows a typical Hotwire configuration Central Office COH Hotwire DSLAM chassis There are two types of chassis Hotwire DSLAM ComponentsSLOTS POWER ALARMSB Fan Major Minor RADSLH One Management Communications Controller MCC card FeaturesSoftware Functionality Levels of AccessConfiguring the DSL Cards H AdministratorDiagnostics and Troubleshooting Troubleshooting and DiagnosticsMonitoring the DSL Cards 8000-A2-GB26-00 Hotwire DSLAM System DescriptionH Menu and Screen Formats H Commonly Used Navigation Keys Hotwire Menus and ScreensH Hotwire Menu Hierarchy View H Logging In to the System OverviewMenu and Screen Formats Components of a Hotwire MenuComponents of a Hotwire Screen Commonly Used Navigation Keys Hotwire 8600 DSL01 8510 M D UXXXHotwire Chassis Main Menu Hotwire Menu HierarchyController MCC Card, IP Conservative, Users Guide Hotwire ± MCC MenuHotwire ± DSL Menu C Interfaces ConfigurationB Ports A Card StatusLogging In to the System Time in Chapter 3, Initial Setup InstructionsCommunications Controller MCC Card, IP Conservative, Users Guide Reviewing the Levels of AccessUser Login Screen 2-10 Card Selection ScreenDescription 2-11Position DisplayManually Logging Off Accessing the Hotwire ± DSL Menu and Selecting a Specific DSL CardProcedure Exiting From the SystemOverview Initial Setup InstructionsAccessing the System for the First Time Setting the Management IP Address and Subnet Mask on the MCCInitial Setup Instructions ProcedureAdditional Setup Instructions Procedure Whats Next?Chassis Information Screen Overview Configuring the Hotwire DSLAMConfiguring the MCC Card and DSL Cards Configuring the Hotwire DSLAM Procedure Setting the IP Address and Subnet Mask1. Select Configuration → Card Status → NVRAM Clear A-A-D Clear NVRAM6. Enter Broadcast or Unicast at the Action Broadcast/Unicast prompt Setting Time and Date3. Select Configuration → Card Status → Time/Date A-A-C 2. Enter MCC or M at the Goto Card MCC or slot # for DSL promptReadOnlyro/ReadWriterw/NoAccessna prompt Creating SNMP Community Strings and Enabling AuthenticationCreating the Default Route Configuration → SNMP → Communities/Traps A-F-B4. Enter enabled at the Enabled/Disabled Configuring VLANs on a DSL or MVL CardConfiguring the Active VLAN on each DSL or MVL Port 1. Select Configuration → Bridge → Card VLAN A-E-B1. Select Configuration→ Bridge → Client VLAN A-E-D Configuring the Next Hop Router for each VLANConfiguring Static Users Enter IP address of default next hop router nnn.nnn.nnn.nnn prompt8000-A2-GB26-00 Configuring the Hotwire DSLAMOverview 8310 MVL and 8510 DSL Card ConfigurationDSL Configuration Card Status Screens Table 5-1. Card Status Options 1 of ProcedureDOS Machine Card ResetNVRAM Cfg Loader A-A-DApply Download Table 5-1. Card Status Options 3 ofDownload Code Table 5-2. Ports Options 1 of DSL Configuration Ports ScreensProcedure A-B-B Table 5-2. Ports Options 2 ofDSL Ports DSL Parameters 8510 Card A-B-B DSL Configuration Interfaces ScreensTable 5-2. Ports Options 3 of DSL Ports DSL Parameters 8310 CardProcedure DSL Configuration Users ScreensThis menu item is not currently supported on this card Procedure DSL Configuration Bridge ScreensCard VLAN Card 5-10General A-E-AARP Parameters and Add ARP Entry 5-11Client VLAN Client A-E-DProcedure DSL Configuration Service Node ScreensConfiguration → SN Configuration A-F 5-12Overview Monitoring the Hotwire DSLAMDSL Monitoring Card Status Screens B-A-A ProcedureLogin History Card Info General Card InformationTable 6-2. Physical Layer Options 1 of DSL Monitoring Physical Layer ScreensProcedure B-B-B Table 6-2. Physical Layer Options 2 ofEthernet Stats Ethernet Statistics B-B-C Ethernet Stats Ethernet Statistics continuedB-B-B EtherHDLC Stats EtherHDLC StatisticsDSL Perf Stats DSL Performance Stats Table 6-2. Physical Layer Options 4 ofDSL Link Perf DSL Link Performance Summary B-B-DDSL Xmit Status DSL Transmit Stats DSL Error StatsTable 6-2. Physical Layer Options 5 of B-B-F8000-A2-GB26-00 DSL Monitoring Interfaces ScreensProcedure Status Interface Status Table 6-3. Monitor Interfaces OptionsActive List Active Interfaces List B-C-AProcedure DSL Network Protocol Screens6-10 Monitoring → Network Protocol B-DUDP Statistics 6-11Socket Statistics B-D-AB-D-C 6-12Table 6-4. Network Protocol Options 2 of TCP Statistics TCP Data StatisticsIP Statistics 6-13TCP Connection Statistics B-D-CSNMP Statistics 6-14ICMP Statistics ICMP Packet Statistics B-D-EB-D-F 6-15SNMP Authentication Statistics Table 6-4. Network Protocol Options 5 of8000-A2-GB26-00 DSL Bridge Screens6-16 ProcedureMAC Table 6-17Bridge Table B-E-AUser to Display ± Entry number 6-18Client B-E-CProcedure DSL SN Information Screen6-19 SN Information 6-20Table 6-6. Service Node Options This menu selection is not currently supported on this card Diagnostics and TroubleshootingDiagnostic Screens Applications ScreensTable 7-1. Diagnostics Options Procedure4 8510 M R U U U TroubleshootingMajor Alarms Checking Alarmsfailure Ethernet port 1. Check cable connections to the DSLAMfailure DSL portThreshold Minor AlarmsTable 7-3. Minor Alarms 1 of Failure Type Action MarginAction Diagnostics and TroubleshootingTable 7-3. Minor Alarms 2 of Failure TypeExcessive Collisions Network ProblemsSlow Performance No Response at Startup Cannot Upload Configurations to a Unix Server8000-A2-GB26-00 7-10Diagnostics and Troubleshooting Download Code and Apply Download Fully Functional System Deferred Apply TFTP Server ConfigurationConfiguration → Card Status → Download Code A-A-F Download CodeConfiguration → Card Status → Download Code A-A-F Apply DownloadDownload Only System Automatic Immediate Apply 8000-A2-GB26-00 Download Code and Apply DownloadDSL Card Traps TrapsTraps Page 8000-A2-GB26-00 TrapsGL-1 GlossaryGL-2 GL-3 TFTP GL-4Telnet terminal emulationIN-1 IndexIN-2