DMD15/DMD15L IBS/IDR Satellite Modem

Warranty Policy

 

 

Radyne, Inc. Warranty Policy

Warranty and Service

Radyne, Inc. (Seller) warrants the items manufactured and sold by Radyne, Inc. to be free of defects in material and workmanship for a period of two (2) years from date of shipment Radyne, Inc.’s obligation under its warranty is limited in accordance with the periods of time and all other conditions stated in all provisions of this warranty.

This warranty applies only to defects in material and workmanship in products manufactured by Radyne, Inc. Radyne, Inc. makes no warranty whatsoever concerning products or accessories not of its manufacture. Repair, or at Radyne, Inc.’s option, replacement of the Radyne, Inc. products or defective parts therein shall be the sole and exclusive remedy for all valid warranty claims.

Warranty Period

The applicable warranty period shall commence on the date of shipment from Radyne, Inc.’s facility to the original purchaser and extend for the stated period following the date of shipment. Upon beginning of the applicable Radyne, Inc. warranty period, all customer’s remedies shall be governed by the terms stated or referenced in this warranty. In-warranty repaired or replacement products or parts are warranted only for the remaining unexpired portion of the original warranty period applicable to the repaired or replaced products or parts. Repair or replacement of products or parts under warranty does not extend the original warranty period.

Warranty Coverage Limitations

The following are expressly not covered under warranty:

5Any loss, damage and/or malfunction relating in any way to shipping, storage, accident, abuse, alteration, misuse, neglect, failure to use products under normal operating conditions, failure to use products according to any operating instructions provided by Radyne, Inc., lack of routine care and maintenance as indicated in any operating maintenance instructions, or failure to use or take any proper precautions under the circumstances.

5Products, items, parts, accessories, subassemblies, or components which are expendable in normal use or are of limited life, such as but not limited to, bulbs, fuses, lamps, glassware, etc. Radyne, Inc. reserves the right to revise the foregoing list of what is covered under this warranty.

Warranty Replacement and Adjustment

Radyne, Inc. will not make warranty adjustments for failures of products or parts, which occur after the specified maximum adjustment period. Unless otherwise agreed, failure shall be deemed to have occurred no more than seven (7) working days before the first date on which a notice of failure is received by Radyne, Inc. Under no circumstances shall any warranty exceed the period stated above unless expressly agreed to in writing by Radyne, Inc.

Liability Limitations

This warranty is expressly in lieu of and excludes all other express and implied warranties, Including but not limited to warranties of merchantability and of fitness for particular purpose, use, or applications, and all other obligations or liabilities on the part of Radyne Inc., unless such other warranties, obligations, or liabilities are expressly agreed to in writing by Radyne, Inc.

All obligations of Radyne, Inc. under this warranty shall cease in the event its products or parts thereof have been subjected to accident, abuse, alteration, misuse or neglect, or which have not been operated and maintained in accordance with proper operating instructions.

In no event shall Radyne, Inc. be liable for Incidental, consequential, special or resulting loss or damage of any kind howsoever caused.

TM051 - Rev. 5.8

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Paradyne DMD15L Warranty and Service, Warranty Period, Warranty Coverage Limitations, Warranty Replacement and Adjustment

DMD15, DMD15L specifications

The Paradyne DMD15L and DMD15 are advanced digital modems designed to enhance communication in a variety of networking environments. As part of Paradyne's robust portfolio of networking solutions, these devices are engineered to deliver reliable and efficient data transmission over both copper and fiber optic connections.

One of the main features of the DMD15L and DMD15 is their capability to support Multiple Protocol Data Units (MPDUs), which enables them to handle a diverse range of network protocols seamlessly. This flexibility makes them suitable for different applications, from industrial automation to telecommunications.

These modems utilize advanced modulation techniques, such as Quadrature Amplitude Modulation (QAM), to maximize data throughput while maintaining signal integrity. This ensures that users benefit from high-speed connections, even in challenging signal environments. Furthermore, the DMD15 series incorporates Error Correction Codes (ECC) that enhance data reliability, effectively reducing packet loss and ensuring data coherence during transmission.

The DMD15L is particularly notable for its long-range capabilities, making it a go-to solution for users requiring extended distances without compromising data quality. It features built-in Adaptive Equalization, which automatically adjusts signal levels to optimize performance over varying transmission distances. This technology is crucial in maintaining consistent high-speed connectivity, especially in environments with variable conditions.

Both models are equipped with user-friendly interfaces that facilitate configuration and management. They support SNMP (Simple Network Management Protocol) for real-time network monitoring, allowing administrators to track performance metrics and identify potential issues before they impact users. The devices also include LED indicators for quick status checks, ensuring that users have immediate visibility of operational conditions.

In terms of physical characteristics, the DMD15 and DMD15L are designed for durability and ease of installation. They come in a compact form factor, making them suitable for deployment in constrained spaces. Additionally, their robust casing is built to withstand harsh environmental conditions, making them suitable for both indoor and outdoor installations.

Overall, the Paradyne DMD15L and DMD15 are high-performance modems that combine versatile technologies, reliability, and user-friendly features. They are excellent choices for organizations looking to enhance their communication capabilities and ensure robust data transmission across diverse networks. With their advanced functionalities and adaptability, these modems stand out as key components in modern network infrastructure.