Warranty Policy

DMD15/DMD15L IBS/IDR Satellite Modem

 

 

Radyne, Inc.’s liability for damages shall not exceed the payment, if any, received by Radyne, Inc. for the unit or product or service furnished or to be furnished, as the case may be, which is the subject of claim or dispute.

Statements made by any person, including representatives of Radyne, Inc., which are inconsistent or in conflict with the terms of this warranty, shall not be binding upon Radyne, Inc. unless reduced to writing and approved by an officer of Radyne, Inc.

Warranty Repair Return Procedure

Before a warranty repair can be accomplished, a Repair Authorization must be received. It is at this time that Radyne, Inc. will authorize the product or part to be returned to the Radyne, Inc. facility or if field repair will be accomplished. The Repair Authorization may be requested in writing or by calling:

Radyne, Inc.

3138 E. Elwood St.

Phoenix, Arizona 85034 (USA)

ATTN: Customer Support

Phone: (602) 437-9620

Fax: (602) 437-4811

Any product returned to Radyne, Inc. for examination must be sent prepaid via the means of transportation indicated as acceptable to Radyne, Inc. Return Authorization Number must be clearly marked on the shipping label. Returned products or parts should be carefully packaged in the original container, if possible, and unless otherwise indicated, shipped to the above address.

Non-Warranty Repair

When a product is returned for any reason, Customer and its shipping agency shall be responsible for all damage resulting from improper packing and handling, and for loss in transit, not withstanding any defect or nonconformity in the product. By returning a product, the owner grants Radyne, Inc. permission to open and disassemble the product as required for evaluation. In all cases, Radyne, Inc. has sole responsibility for determining the cause and nature of failure, and Radyne, Inc.’s determination with regard thereto shall be final.

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TM051 – Rev. 5.8

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Paradyne DMD15L operation manual Warranty Repair Return Procedure, Radyne, Inc, Non-Warranty Repair
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DMD15, DMD15L specifications

The Paradyne DMD15L and DMD15 are advanced digital modems designed to enhance communication in a variety of networking environments. As part of Paradyne's robust portfolio of networking solutions, these devices are engineered to deliver reliable and efficient data transmission over both copper and fiber optic connections.

One of the main features of the DMD15L and DMD15 is their capability to support Multiple Protocol Data Units (MPDUs), which enables them to handle a diverse range of network protocols seamlessly. This flexibility makes them suitable for different applications, from industrial automation to telecommunications.

These modems utilize advanced modulation techniques, such as Quadrature Amplitude Modulation (QAM), to maximize data throughput while maintaining signal integrity. This ensures that users benefit from high-speed connections, even in challenging signal environments. Furthermore, the DMD15 series incorporates Error Correction Codes (ECC) that enhance data reliability, effectively reducing packet loss and ensuring data coherence during transmission.

The DMD15L is particularly notable for its long-range capabilities, making it a go-to solution for users requiring extended distances without compromising data quality. It features built-in Adaptive Equalization, which automatically adjusts signal levels to optimize performance over varying transmission distances. This technology is crucial in maintaining consistent high-speed connectivity, especially in environments with variable conditions.

Both models are equipped with user-friendly interfaces that facilitate configuration and management. They support SNMP (Simple Network Management Protocol) for real-time network monitoring, allowing administrators to track performance metrics and identify potential issues before they impact users. The devices also include LED indicators for quick status checks, ensuring that users have immediate visibility of operational conditions.

In terms of physical characteristics, the DMD15 and DMD15L are designed for durability and ease of installation. They come in a compact form factor, making them suitable for deployment in constrained spaces. Additionally, their robust casing is built to withstand harsh environmental conditions, making them suitable for both indoor and outdoor installations.

Overall, the Paradyne DMD15L and DMD15 are high-performance modems that combine versatile technologies, reliability, and user-friendly features. They are excellent choices for organizations looking to enhance their communication capabilities and ensure robust data transmission across diverse networks. With their advanced functionalities and adaptability, these modems stand out as key components in modern network infrastructure.
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