Problem | Check | Remedy | 09 |
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The input does not switch automatically on the Flat Panel TV and AV system (AV receiver or amplifier, etc.) when playback is started on the player or the Home Menu or Home Media Gallery is displayed.
Is Display Power On set to Set Display Power On to On (page 44). Off on the player?
Network
Problem | Check | Remedy |
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•BD-LIVE function (connection to the Internet) cannot be used.
•“Connection to the software updating server failed” is displayed when you try to update the software.
Perform Connection Test (page 49). If “Network connection test completed successfully.” is displayed, check the proxy server settings (page 48). Also there may be a problem with the Internet connection. Contact your Internet service provider.
“OK to grant network access to BD applications?” is displayed when a
•This is displayed for discs presenting security risks related to connection to the Internet. Normally select No when this is displayed. To allow connection to the Internet, select Yes.
•This may be displayed even if the disc does not support the
Software updating is slow.
Depending on the Internet connection and other conditions, some time may be required to update the software.
The player stops operating |
| Software updating takes 10 to 20 minutes. Wait until updating is | |
while software is being |
| completed. DO NOT turn the power off while the software is being | |
updated. |
| updated. Doing so may result in an operation failure. | |
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• “WRT NG ****” is displayed |
| The message is displayed when software updating has failed. Check | |
on the front panel display |
| again whether it can be updated properly. | |
during software updating. |
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(**** meaning any |
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characters) |
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• “WRT FAILED” is displayed |
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on the front panel display |
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during software updating. |
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A message other than | Is “LAN cable not connected” | Check that this player and Ethernet hub (or router with hub | |
“Network connection test | displayed? | functionality) are properly connected. | |
completed successfully” is |
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• Is “IP address cannot be | • If the IP address is obtained using the DHCP server function, check | ||
displayed when Connection | |||
obtained.” displayed? | the setting is correct at the Display Network Configuration | ||
Test is performed. | • Is “No response from the | (page 49). For details on the DHCP server function, see the operating | |
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| gateway.” displayed? | instructions of the Ethernet hub (or router with hub functionality). | |
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| • Set the IP address manually. |
Is “IP address is overlapped.” • Check the operation and settings of the DHCP server function of the
displayed?Ethernet hub (or router with hub functionality). For details on the DHCP server function, see the operating instructions of the Ethernet hub (or router with hub functionality).
•If this player’s has been set manually, reset the IP address of this player or other components.
Is the Ethernet hub (or router • Check the settings and operation the Ethernet hub (or router with hub
with hub functionality) | functionality). For details, see the operating instructions of the Ethernet |
operating properly? | hub. |
| • Reboot the Ethernet hub (or router with hub functionality). |
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