04Using the GUIDE Plus+® electronic programme guide
•My external receiver was successfully setup. However I have found that when the GUIDE Plus+ system has to change to a channel with a
With the number of channels increasing, the number of digits has increased as well. While older boxes use only two digits, newer boxes require up to four. It is possible that you selected an older code for your brand during
•I used to receive data through my terrestrial antenna or analog cable without a
You can try to receive your host channel through your new reception method. If you have problems to receive data we recommend that you keep your analog terrestrial or cable connection only to receive data this way. It is important that you identify your host channel correctly in the Editor Area.
•After I performed the initial
You can change the
•I performed the
There are several possibilities:
–Connections are wrong. See Connections on page 48 to double check everything.
–The initial setup of GUIDE Plus+ was completed incorrectly. Try setting it up again (see Setting up the GUIDE Plus+® system on page 59).
–Your cabling and setup is OK, but the recorder has not been connected for enough time to receive the TV listings data. Leave the recorder in standby overnight.
–For external receiver users only: The connections and setup are OK, but the external receiver was not tuned to the correct host channel. Check the list of host channels (see step 5 of Setting up the GUIDE Plus+® system on page 59) and leave the recorder in standby and the external receiver on overnight tuned to the correct host channel.
–You live in a country/region where the GUIDE Plus+ system is not yet available. Check the list of countries to see if you are in a region that is supported.
•I used the
If the channel to be recorded is received via the external receiver first make sure that the external receiver was left switched on. Next, in the Editor Area, make sure that the channel to be recorded is correctly set: Access the Editor Area. Check the source and programme number of the channel that you wanted to record. Change the source and preset numbers if incorrect.
If you are recording from the recorder’s internal tuner (the A.TV or D.TV setting), make sure that the programme number is the same as the preset number set on this recorder. If they are different, go to the Editor Area and change the programme number to match the recorder’s preset number.
•The TV listings information doesn’t update.
The latest TV listings information is automatically downloaded by the recorder overnight. This only happens if the recorder is in standby; if the recorder is left on, it will not download. When not using the recorder, please switch it into standby.
Data downloads can take several hours. The front panel display shows EPG when downloading. If you switch the recorder on while EPG is displayed, the download will be cancelled.
•The GUIDE Plus+ system is not supported in my area, but when I switch the recorder into standby, after a while the front panel display shows EPG. Can I stop this from happening?
If the GUIDE Plus+ system is not supported in your area, please do not set the postal code in the GUIDE Plus+ setup (see Setting up the GUIDE Plus+® system on page 59). When the GUIDE Plus+ service starts in your area, please set the postal code again.
•The automatic Host Channel search failed or the GUIDE Plus+ system identified the wrong Host Channel for my region.
You can identify your Host Channel manually. See Manual Host Channel setup on page 71 for how to do this.
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